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duck creek solutions I Intelligent Applications

Modernize P&C at the Core

The Intelligent Core unifies AI, data, and insurance operations on a single foundation, giving insurers the flexibility to modernize, innovate, and scale without adding complexity.

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One Intelligent Core, Unlimited Possibilities

Modernize one capability or transform your entire business. Every investment builds on the same Intelligent Core, creating more value with every step.

Enterprise Scale

One intelligent core. One governance model. Unlimited growth.

Speed to Value

Configure once. Launch faster. Scale continuously.

Agentic AI

Embedded intelligence. Governed execution. Human oversight.

Every Capability Makes the Core Smarter

Unlike disconnected point solutions, every Intelligent Application shares the same foundation. Each new capability strengthens the platform, extending the value of every investment you make.

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Policy
Move from static administration to agile product innovation. Our platform embeds lifecycle management into…
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Rating
45-days to go-live with pre-defined commercial products and rapid deployment for immediate competitive advantage.
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Billing
80% of critical customer service questions addressed on a single screen, drastically reducing handling…
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Claims
Connected claims from FNOL to settlement. Streamline every step with intelligent automation.
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Send Underwriting
Connect underwriting workflows, data, AI, and the Intelligent Core in one intelligent underwriting experience.
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Industry Content
1,000+ bureau circulars processed annually, eliminating manual effort and ensuring continuous compliance.
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Policyholder Portal
2,000+ invoices generated per minute for instant high-scale digital service.
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Producer Portal
4.3 billion keystrokes saved annually through automated form processing, radically increasing broker productivity and…
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Distribution Management
“Automating producer management has had a significant impact on the efficiency of our distribution…
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Embedded Payments
Accelerated cash conversion and reduced friction across the entire policyholder journey, eliminating costly overhead…
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Loss Control
20% reduction in claims frequency and 400+ hours saved per consultant annually, empowering your…
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Reinsurance
50% reduction in closing time through a unified, future-proofed architecture that eliminates disruptive upgrades…

Modernization as a Continuous Advantage

Because every capability shares the same Intelligent Core, every new investment builds on the last, creating more value, not more complexity.

Our Customers

The Impact We Deliver

Modernization delivers the greatest value when every investment builds on the last. See how insurers are using the Intelligent Core to simplify operations, accelerate innovation, and create lasting business value.

We designed our E&S product utilizing Duck Creek’s multi-level inheritance model, leveraging its Commercial Lines templates for Admitted Lines using ISO templates, forms, rules, rating, and UI design. This approach has enhanced our system’s flexibility and future-proofed it for when we decide to transition our Admitted Lines to the Duck Creek platform with minimal changes and in a shorter duration. We designed our E&S product for FCCI specialty utilizing Duck Creek’s multi-level.

Dave Patel
EVP, CIO, FCCI Insurance

Frequently Asked Questions

Answer: While traditional cloud-based systems primarily act as stable “Systems of Record” for data storage, an Intelligent Core acts as a System of Orchestration. It doesn’t just host your data; it understands the intent behind it. By embedding Agentic AI directly into policy, billing, and claims workflows, the Intelligent Core proactively triggers actions, executes decisions in live transactions, and automates “digital drudgery,” allowing your team to focus on high-value human judgment.

Answer: We utilize a “Clear Box” approach powered by Neuro-Symbolic AI. Unlike standard “Black Box” models that can be difficult to audit, our platform combines neural learning with symbolic logic to provide a fully traceable and defensible decision trail. Every action taken by our AI agents is governed by human-in-the-loop controls, ensuring that carriers remain compliant with evolving global standards, such as the EU AI Act and NAIC requirements, without sacrificing innovation.

Answer: Yes. Our “Build Once, Deploy Many” architecture is specifically designed for global agility. By separating core insurance logic from localized regional layers (such as specific tax laws, currencies, and languages), the Intelligent Core allows Tier 1 carriers to standardize their global operations on a single SaaS foundation. This eliminates the need for country-specific custom development and significantly reduces the technical debt typically associated with multinational expansions.

How can Duck Creek Help You?

Modernize your operations, unlock AI-powered insights, and deliver better outcomes—at your pace.

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Locations
Boston, Massachusetts (HQ)
100 Summer St 8th Floor Suite #801
Boston, MA 02110
(833) 798 7789
Sydney, Australia
360 Kent St
NSW 2000
+61 1800 430 929