Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud.

NewgenONE OmniDocs Contextual Content Services platform seamlessly integrates with Duck Creek Policy application to provide a 360-degree view of all the content related to customers, processes, and policies. The platform offers a powerful search engine and filters, enabling insurers to quickly access large documents, including recorded videos and high-definition images. Furthermore, the platform, enables content lifecycle management, secure archival, and real-time collaboration.

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  • Faster turnaround time with easy access to information
  • Enhanced user productivity and better decision making
  • Increased collaboration among key stakeholders
  • Easier document generation throughout the customer lifecycle
  • Get a unified view of all the case-related content from a single interface
  • Enable a single source of truth by managing all the Duck Creek content on a centralized repository
  • Powerful document searches and filters: Users can effortlessly locate documents.
  • Add documents, view properties, maintain versions, capture audit trails, annotate content including video and audio files, redaction, compare documents with synchronous scrolling and highlight differences, save document as PDF, and much more
  • A “Leader” in Forrester Wave: Content Platforms, Q1 2023
  • A “Visionary” in 2021 Gartner® Magic Quadrant™ for Content Services Platforms, 2021
  • A Leader in Enterprise G2 Grid®: ECM Software for Enterprise Businesses
  • A Business Automation “Leader” in the 2021 Aspire Leaderboard for CC