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expert.ai
Expert.ai is the leading enterprise AI company solving complex language challenges. Expert.ai’s solutions deliver key information for publishers, streamline operations for insurers, drive revelations for pharmaceutical giants, and enhance customer interactions within financial services – all while automating traditional labor-intensive methods.
About expert.ai
Expert.ai insurance solutions can read, understand, and extract essential data from medical and accident reports, submissions, score risk engineering reports and triage claims based on urgency and severity, classify records by type, and generate summaries.
Integrated into Duck Creek’s platform, expert.ai enables insurers to:
- Reduce claim review times by 40+%
- Generate quotes 50% faster
- Reduce policy / contract review times by 80%
- Reduce leakage by up to 20%
- Avoid duplicate and unnecessary reviews
- Augment SME capacity
About this Partner
- The expert.ai team has proven language AI expertise in Insurance with 10+ years delivering production level AI solutions for global insurers
- Powered by decades of collective insurance expertise, access to expert.ai’s pre-trained insurance models like the Enterprise Language Model Insurance for Insurance (ELMI) reduces costly upfront training requirements and allows for faster solution deployment timeframes
- Expert.ai uses a “human-in-the-loop” approach to improve model performance (with oversight) and allow subject matter experts to actively participate in process creation and rollout, ultimately improving end-user trust and adoption
- Expert.ai’s Hybrid AI approach lets customers get the best of LLM, symbolic and machine learning AI techniques in combination or separately to get the most cost-effective and highest accuracy for each project
- Extract the most common insurance data records entities from unstructured and semi-structured data sources to use in automation and decisioning systems
- Determine urgency, severity and intent to speed up high-volume handling and routing
- Work with both unstructured and semi-structured data extraction by identifying sub parts of a document that include tables or forms (ex. ACORD, CMS 1500, police reports) and automatically route them to the best AI extraction approach
- Generate content summaries of claims, medical docs, key terms identification for claims, policy review and submission checks
- Expert.ai proudly serves global insurers AXA XL, Zurich Insurance Group, Generali, RSA, HX Group, and Hamilton Insurance
- Expert.ai has been named in the 2023 InsurTech100 in recognition of its AI Platform for Insurance that uses natural language processing (NLP) to power underwriting and claims solutions
- Expert.ai Selected for the 2023 PropertyCasualty360 Insurance Luminaries Award
- Expert.ai Selected for the KMWorld Trend-Setting product for 2023
Resources to Power Your Knowledge
Trusted resources selected for distribution and compliance leaders
Blog
Formation ’26 Intelligence Brief: Embedded Payments & The Intelligent Core
Blog
P&C Insurance Innovation: Five Key Takeaways from Formation ‘26
Blog
The New Standard for Carrier Agility: Why Speed, Scale, and Adaptability Are Now Foundational
Whitepapers
The Intelligent Core Roadmap White Paper
Whitepapers
Duck Creek Technologies’ Better Financial Outcomes whitepaper
Whitepapers
Payment Trends 2026: The Carriers Guide to What’s Next
Press Release
Duck Creek University Expands Certification Program with Three New Technical Credentials
Press Release
Duck Creek Expands Global Platform Strategy with Multi-Country Layer Enhancements and Commitment to Support the London Market
Press Release
Duck Creek CEO Hardeep Gulati Brings the Trusted AI Playbook to Insurtech Insights USA