Whether you are starting from scratch, switching providers, or want to configure your products, Duck Creek Technologies’ team of experts can help you get there.
Located just ten minutes from O’Hare Airport, our Rosemont, IL office is the primary hub for our SaaS Operations Center and Duck Creek’s information security program. This site provides a home for many of the talented Infrastructure and DBA staff we have supporting Duck Creek OnDemand, as well as a number of local CSM and engineering experts. This office is also where our skilled information security operations team is based, allowing them to closely collaborate with our OnDemand Operations team. Additionally, our Rosemont office was designed as a showcase site for Duck Creek, where customers are invited to tour our enclosed and secure SaaS Operations Center, demonstrating how we keep OnDemand running and how we keep our customers’ information secure.
We are continuously engaging our customers to understand what works and what doesn’t from an operational perspective. Being at the front lines of these interactions allows me to bring that feedback directly to the teams it impacts to drive solutions and impart confidence in our customers that we are future-minded and the work is never done to provide them the best possible experience using Duck Creek Products and Services.
I enjoy being able to take something that’s very complex for a customer (be that a business or technical problem) and be able to develop solutions to make things easier.
I love my job because people care about me as a person and about my professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping the customer that I have not found at other corporations.