Tampa-based insurer to utilize new core systems to increase speed of product changes and deliver an excellent service experience to independent agents and customers
BOSTON, May 23, 2017 – Safepoint Insurance Company has selected Duck Creek Technologies to modernize its property and casualty insurance core systems. The Tampa-based insurer currently offers residential and commercial property insurance products through agency partners serving customers in Florida and Louisiana. Duck Creek’s policy and billing solutions will be used to improve operational efficiencies as well as support new product development that will advance business growth and expand their offerings to additional states.
“To be able to continue to offer the exceptional customer service and comprehensive coverages our customers expect, we knew it was time to transition onto a more modern platform to make it easier for agents and customers to do business with us,” notes David Flitman, chief executive officer at Safepoint Insurance. “We chose the Duck Creek system for its configurability—it will let us innovate and respond to market changes quickly, giving us important competitive advantage.”
“First movers almost always have the advantage. To be fast to market with improved efficiencies is the winning combination that enhances customer service and increases profitability,” said Eugene Van Biert, chief revenue officer at Duck Creek Technologies. “Safepoint already has the experienced professionals needed to deliver exceptional service. With our policy and billing solutions in place, they’ll have the speed and functionality needed to reach their goals.”
Duck Creek Policy and Billing are part of a suite that also includes Duck Creek Claims and Duck Creek Rating software. The configurable software is designed to work independently or as part of a combined approach to manage all aspects of the P&C insurance lifecycle. It can be deployed on premises or via Duck Creek OnDemand, a Software as a Service model.
About Safepoint Insurance Company
Safepoint Insurance is a privately held Florida licensed insurance company based in Tampa, Fla., specializing in residential and business property insurance products. Safepoint utilizes independent insurance agents to sell its products. Safepoint currently insures more than 70,000 customers. With nearly $50 million in policyholder surplus and local presence, Safepoint has the financial resources to protect homeowners and business owners. Safepoint is rated “B” (Fair) by AM Best (www.ambest.com) and rated “A” (Exceptional) by Demotech (www.demotech.com). For more information, visit www.Safepointins.com. Safepoint was also recently licensed to do business in Texas and New Jersey.
About Duck Creek Technologies
Duck Creek Technologies is a leading provider of comprehensive P&C insurance software and services for insurers of all sizes worldwide. Employing progressive technology, Duck Creek solutions enable insurers to optimize outcomes and enhance engagement through advanced digital and data capabilities and integrated functionality that can be delivered via the cloud or on premises. For more information, visit www.duckcreek.com.