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Press Release

Duck Creek OnDemand will enable Coaction Specialty Insurance to increase its efficiency using modern, cloud-based SaaS 

November 21, 2022
The commercial specialty insurer shifts from on-prem to cloud for its policy, billing and commercial templates

Boston – September 26, 2022 – Duck Creek Technologies (NASDAQ: DCT), the intelligent solutions provider defining the future of property and casualty (P&C) insurance, is pleased to announce its latest partnership with Coaction Specialty Insurance Group, Inc. to upgrade the commercial specialty insurer’s core policy, billing and commercial templates from on-premises to cloud-based software as a service (SaaS) using Duck Creek OnDemand. Duck Creek’s technology suite will efficiently consolidate Coaction’s technology solutions on Microsoft’s Azure platform to increase its speed to market and ease of connecting with customers and industry partners.

Coaction’s technology modernization strategy contemplates creating insurance products more quickly and efficiently, meeting the end-to-end engagement needs of its customers, and bringing more ease to everyday insurance transactions. The cloud-based deployment of Duck Creek OnDemand will ensure that Coaction’s technology is evergreen, scalable and efficient – allowing the insurer’s internal teams to focus on innovation that drives value for its customers.

“Coaction is an innovative insurer who brings unrivaled specialty insurance expertise to solve challenges and provide solutions for their customers. We are thrilled to have Coaction leveraging Duck Creek OnDemand to help them drive efficiency and provide an industry-leading, consistent, and friendly customer experience,” said Mike Jackowski, Chief Executive Officer, Duck Creek Technologies. “Coaction’s shift from on-premises to SaaS is a meaningful example of major carriers embracing the cloud strategically for their businesses.”

“The benefits of transitioning from on-premises services to a SaaS-based model with Duck Creek as a partner were obvious and exemplify Coaction’s dedication to innovation, efficiency, and customer service,” said Mike Sciole, Chief Operating Officer, Coaction Specialty Insurance Group, Inc. “With Duck Creek OnDemand, Coaction will be able to increase agility, flexibility, and scale accordingly with our business. Duck Creek has been a great partner with the best SaaS offering in the industry.  We are very excited about our future.”

About Coaction Specialty Insurance
Coaction Global, Inc. (Coaction), headquartered in Morristown, NJ, is the parent of Coaction Specialty Insurance Group, Inc. (Coaction Specialty), a specialty property and casualty (P&C) insurance holding company, providing a range of property and casualty solutions to customers across the United States through its insurance company subsidiaries including property, casualty, entertainment, executive liability, and multi-line. The member insurance companies of Coaction Specialty Insurance Group, Inc. are rated “A‐” (Excellent) by A.M. Best. To learn more about Coaction, please visit

About Duck Creek Technologies 
Duck Creek Technologies (NASDAQ: DCT) is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and Twitter.

Media Contacts: 
Duck Creek Technologies
Carley Bunch  

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