CORE | insurance billing software
Modern Billing for Every Carrier
An established leader in the P&C insurance billing sector, and the first choice for carriers looking for tomorrow’s billing solution today.
Billing, at a Glance
Gain greater financial control, reduce operational complexity, and adapt faster with modern billing built for insurance.
Real-time visibility into receivables, delinquencies, and cash-flow position with automated reconciliation, gives finance teams confident control over billing operations.
Rules-based automation across invoicing, collections, and payment matching reduces manual touchpoints, lowers error rates, and cuts cost-to-serve.
Configurable billing plans, commission structures, and payment workflows let carriers adapt to diverse customer and agent needs, across Direct Bill and Agency Bill, without heavy IT dependency.
Persona-aware interfaces, self-service billing options, and seamless integration across Policy, Payments, and Claims give policyholders, agents, and CSRs a faster, simpler billing experience.
Pre-configured templates and integration services accelerate
launches and support rapid market expansion.
The Engine of Success
Strengthen financial control, simplify operations, and accelerate time-to-market from a single platform.
Embedded Payments and Reconciliation
- Process high-volume EFT, card, and alternative payments directly within Billing.
- Event-driven reconciliation that automatically posts outcomes, manages exceptions, and maintains Billing as the financial system of record.
- Integrated out-of-the-box with Duck Creek Embedded Payments.
Automated Invoicing and Collections
- Generate invoices at scale, automate dunning and follow-up sequences.
- Manage the full delinquency lifecycle, from notices and penalties through to reinstatement and rescission.
- All configurable via low-code rules.
Real-time Visibility
- Monitor billing status, receivables, delinquencies, and cash-flow position in real time.
- Visibility that gives finance and operations teams the confidence to act, not just observe.
Configuration Plans
- Create and modify billing plans, installment schedules, commission structures, and payment rules through a low-code interface.
- Empower business teams to quickly adapt to market and regulatory changes.
Seamless Core and Ecosystem Integration
- Integrate Billing with Policy, Claims, Payments, and partner systems.
- Keep financial, operational, and customer workflows aligned.
Ecosystem & Integration
Connect billing, payments, policy, claims, and partner systems to create seamless financial and customer experiences.
The Impact We Deliver
See how insurers are improving financial visibility, reducing operational complexity, and accelerating growth with Duck Creek Billing.
Recognized Excellence: Analyst Endorsements
Industry analysts and insurers recognize Duck Creek for helping carriers improve financial control, simplify billing operations, and scale with confidence.
The Core Built to Unlock Intelligence at Scale
Connect billing, policy, claims, payments, rating, and more to turn every workflow into fuel for smarter operations and growth.
Trusted by leading insurers worldwide to accelerate product innovation, elevate underwriting accuracy, and deliver policies faster.
- 5 seconds to produce tailored quotes; in-force policies in 5 minutes
- 70% reduction in time to update rates and factors
- Up to 75% reduction in product costs and delivery time
A highly configurable rating engine designed to deliver accurate pricing, adapt instantly to market changes, and scale seamlessly.
- 45 days to go live with pre-defined commercial products
- 750,000 quotes processed per day
- 70% reduction in rate change deployment time
Trusted by leading insurers worldwide to accelerate product innovation, elevate underwriting accuracy, and deliver policies faster.
- 5 seconds to produce tailored quotes; in-force policies in 5 minutes
- 70% reduction in time to update rates and factors
- Up to 75% reduction in product costs and delivery time
A proven claims solution that reduces leakage, shortens cycle times, and delivers consistent, empathetic experiences across every claim.
- 30 Million+ claims processed via Duck Creek OnDemand
- <1 days to make an assignment or rule change
- Scaled to 60,000+ claims per day during a CAT event
Bridge the gap between intent and action with explainable, intelligent software that autonomously navigates complex insurance workflows:
- Underwriting Workbench
- FNOL (First Notice of Loss)
- Agentic Product Configurator
Unlike many P&C insurance software products, Duck Creek goes beyond the core to strengthen every part of your workflow. Unlock a flywheel of connected products that build momentum across your entire enterprise, including:
- Embedded Payments
- Reinsurance
- Distribution Management
- Loss Control
Turn Billing into a Strategic Advantage
Improve financial visibility, reduce operational complexity, and accelerate growth with billing built for insurance.
Frequently Asked Questions
Yes. Duck Creek Billing system supports complex commission and incentive structures across multi‑level distribution hierarchies, including agencies, brokers, MGAs, and hybrid models. Commission rules can be configured by product, role, agreement, or region—while maintaining full traceability from premium calculation through payout.
Because commissions are managed as part of Duck Creek’s Intelligent Core, P&C insurers benefit from accurate calculations, transparent reporting, and audit‑ready records across markets—as well as operational efficiency and improved customer experience—without relying on manual reconciliation or disconnected finance systems.
Yes. Duck Creek Billing supports embedded payments and integrates with payment gateways, banks, and payment providers to enable ACH, card payments, and digital disbursements. Payments are orchestrated within the billing processes workflow, supporting end-to-end financial processing from invoicing through settlement while keeping billing, policy, and financial data aligned.
Built on Duck Creek’s Intelligent Core platform, our insurance Billing software enables flexible payment processing configurations by market, channel, or customer preference, without fragmenting core operations or relying on complex point-to-point integrations.
Duck Creek Billing ensures compliance and auditability by operating on the Intelligent Core and Agentic Platform, which provide explainable decisioning, immutable transaction logs, and controlled billing workflows. Every insurance billing action—from invoice generation to payment processing application—is automatically documented with clear lineage and financial accuracy.
Built‑in reporting through Duck Creek Clarity Data Foundation enables P&C insurers to support audits, regulatory reviews, and internal controls across regions. This architecture allows carriers to adapt to country‑specific billing rules and reporting requirements while maintaining consistent governance, transparency, and confidence across markets.
👉 Read how insurance billing automation helps simplify compliance https://www.duckcreek.com/blog/revolutionize-insurance-billing-duck-creek/
Resources to Power Your Knowledge
Trusted resources selected for distribution and compliance leaders