Monday, May 14th

10:00am–8:00pm Registration Open
12:00pm–1:00pm User Group Lunch
Sponsored by HTC
1:00pm–4:30pm Functional User Group Sessions
and Working Lunch
Billing, Claims, Insurance Products, Policy and Rating & Tools
5:00pm–6:00pm Duck Creek Launch Pad Grand Opening – User Groups
Sponsored by Accenture
6:00pm–7:00pm Networking Reception & Technology Showcase
7:00pm–10:00pm Portofino Bay Opening Night Reception
Sponsored by Cognizant

Tuesday, May 15th

7:00am – 8:00am Breakfast & Technology Showcase
Sponsored by LTI
8:00am – 9:00am Welcome Remarks 
Michael Jackowski, Chief Executive Officer, Duck Creek Technologies
9:00am – 10:00am Product Strategy Vision
Sponsored by Mindtree
10:00am – 10:30am Networking Break & Technology Showcase
10:30am – 11:00am InFlight Live
Segment 1
11:00am – 11:45am The Role of Culture in Transformation
12:00pm – 1:00pm Lunch & Technology Showcase
1:00pm – 5:30pm Breakout Sessions
View Session Details
5:00pm – 6:00pm Networking Reception & Technology Showcase
7:00pm – 10:00pm Universal CityWalk™ Block Party
Sponsored by NIIT Technologies

Wednesday, May 16th

7:30am – 8:30am Breakfast & Technology Showcase
Sponsored by LTI
8:30am – 9:30am How Insurtech, New Technology and Business Models (could/will) Shape the Future of Insurance?
9:30am – 10:30am Keynote Address
Harnessing Innovation in Insurance
Josh Linkner, Entrepreneur & CEO
10:30am – 11:00am Networking Break & Technology Showcase
Sponsored by Syntel
11:00am – 11:45am Inflight Live – Segment 2
11:45am – 12:15pm Looking Ahead
Eugene Van Biert, Chief Revenue Officer, Duck Creek Technologies
12:15pm – 12:30pm Closing Remarks
Michael Jackowski, Chief Executive Officer, Duck Creek Technologies
12:30pm – 1:00pm Grab and go lunch
Sponsored by HTC
1:00pm – 5:30pm Customer Advisory Board Meeting (Invitation only)
1:00pm – 4:30pm Duck Creek University

Introduction to Billing Configuration and Functionality
Carriers need the flexibility to design and re-design their Billing Systems to accommodate the ever-changing environment of payment processing, commission schedules and accounting practices. This course will introduce Functional Billing User Processes and take an “under the hood” look at Billing Configuration with hands-on activities and relevant discussion.

So you think you know Author
Take a tour down the less beaten path of recently-added and lesser-known features of Author. Whether you’re new to Author, or an experienced user, you’ll discover something new. Each student will have a chance to do some short hands-on exercises to experience items presented.

Using Insights with Duck Creek Data Sources
Insights is designed to manage the full range of internal, external, and third-party data, vital for reporting and analytics as business changes and grows. This session will include hands-on exercises that explore aspects of managing data created by Duck Creek systems.

Digital Deep Dive 
This interactive session will provide a deep dive into Duck Creek’s Digital Suite of products and demonstrate how Turnstile, AgencyConnect and AgencyPortal come together, along with Duck Creek Suite, to provide a best-in-class user experience for agents and underwriters. Duck Creek industry and technical experts will walk through how the various components are leveraged from quote initiation to policy issuance, and attendees will have the chance to ask questions along the way and gain a deeper understanding of how to use Duck Creek’s Digital Suite to meet business needs.