Duck Creek Cookies Policy

Effective Date: May 25, 2018

We collect certain information by automated means when you visit us online, through various means such as “cookies,” and IP addresses, as described in this policy.


Our website uses “cookies.” A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. We use cookies to tell us whether you have visited us before or if you are a new visitor.  We also use cookies to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.


Strictly Necessary Cookies
These cookies are necessary for our site to operate properly and facilitate your use of its features. Without these cookies, certain services cannot be provided. These cookies help us understand information, such as your session ID and other server authentication information.  This category of cookies should not be disabled.  If you use your browser settings to block them, we cannot guarantee your security or predict how our website will perform during your visit.

Analytics Cookies
These cookies collect information about how visitors interact with our website, such as what pages you visit and if any errors have occurred. The information is used to improve how our websites function.  These cookies don’t collect information that identifies you but generate statistical data about your use of our website.  We use Google Analytics. The service registers a unique ID that is used to generate statistical data on how visitors use our website.

Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced and more personal features. They capture information such as the pages you have browsed or products you have viewed so that we can improve your browsing experience. They can also be used to remember changes made to parts of our website that you can customise. The information gathered by functional cookies is de-identified and not linked to information about how visitors use other websites.

User Tracking
We use Leadoo’s tracking service to follow what users are doing on the site and combine this behavioral data with other data we can gather from e.g. chat interactions. Leadoo uses etag tracking in order to hook together the same users behavior over several sessions – in practice this works similarly to cookie based tracking. Please check out Leadoo Marketing Technologies Ltd’s Privacy Policy for more information on what is tracked and what your rights are. Leadoo works as the Processor and we work as the Controller for the data in terms of GDPR. You can stop the tracking by emptying your browser’s cache after the visit. For more on how Leadoo works as a GDPR compliant processor, see their policy.


You can manage cookies through your web browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting  Please note, however, that without cookies you may not be able to take full advantage of all our website features.

The following external links will explain how to manage cookies for the most common browsers:

Internet Explorer

Microsoft Edge

Google Chrome



In addition to the browser-based controls, you can manage third party cookies by visiting and


If you have any questions about our cookie practices, please contact Duck Creek’s Chief Information Security Officer by email at or write to:

Benjamin Dulieu
Chief Information Security Officer
22 Wharf Road, 10th Floor
Boston, MA United States of America