Ontellus

Ontellus, the nation’s largest record retrieval and claims intelligence provider, empowers insurance carriers, self-insured companies, third-party administrators and law firms to reduce costs, make informed decisions and accelerate claims resolution.

About Ontellus

The Duck Creek and the My.Ontellus™ integration provides a seamless process for quick and secure records requests and records retrieval — all directly from within Duck Creek.

Claims teams save valuable time and reduce costs with Ontellus services by allowing adjusters to evaluate a claim, make informed decisions and accelerate claims resolution.

See Ontellus’ Anywhere Enabled Integration in our Content Exchange

View Website

About this Partner

Request records, see real-time status of requests, and view records quickly and accurately from within Duck Creek Claims
Duck Creek auto-populates claims information on new requests, saving time and eliminating errors tied to re-entry of claim information
Perform all record-related approval activities or respond to required actions from within Duck Creek Claims
Perform a Provider Location Search utilizing Ontellus’ comprehensive database of verified facilities

Initiate a secure Records Retrieval Request from within Duck Creek Claims
Track all details related to medical records and view status updates and notifications within Duck Creek Claims
Receive secure, complete medical records, which automatically uploaded to Duck Creek Claims
Review and download obtained records through a simple link in Duck Creek Claims

Ontellus provides secure delivery of retrieved records
Utilize Ontellus Industry leading custodian database to search and select record requests
Ontellus provides the ability to upload a signed HIPAA Authorization/legal document
Ontellus provides fee approval and updated legal/authorization documents