CORE | Loss Control

Prevent Losses Before They Become Claims

Identify, assess, and mitigate risk with embedded intelligence, automated inspections, and proactive recommendations to reduce claims frequency and improve underwriting performance.

Loss Control Hero
Business Outcomes

Why Duck Creek Loss Control

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Prevent More Losses

Identify risk earlier, prevent claims, and improve portfolio performance by embedding real-time loss control data into underwriting and pricing decisions.

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Make More Informed Decisions

Accelerate more informed decisions by connecting underwriting, loss control, and analytics through automated workflows that reduce manual effort.

The pet insurance problem we address
Expand Risk Visibility

Uncover hidden risks across more policies by extending risk assessment beyond limited site visits with digital tools and automation.

Value

Built to Act on Risk
Before Losses Occur

Reduce Claims Severity and Frequency
Proactively identify and mitigate risks earlier, significantly lowering claim volume and improving loss ratios across the portfolio.
Improve Client Retention
Drive more consistent, value-added touchpoints that build trust, improve satisfaction, and deepen long-term loyalty.
Increased Consultant Efficiency
Automate workflows and eliminate manual tasks, freeing teams to focus on higher-value risk management activities.
ROI on Multiple Levels
Achieve measurable financial returns through improved efficiency, productivity gains, and optimized loss control operations.
Operational Efficiency Gains
Reduce administrative burden and streamline reporting, enabling faster decisions and improved organizational performance.
how it works

How Loss Control Prevents Risk Before It Becomes Loss

Capture Risk Early

Capture Risk Early

Identify and act on emerging risks sooner with embedded intelligence and predictive insights.

  • Surface real-time risk insights directly within underwriting and policy workflows.
  • Identify high-risk exposures before binding or renewal decisions are finalized.
  • Leverage predictive analytics to anticipate potential claims and loss drivers.
  • Enable faster, more accurate risk scoring across every account.
Learn How Carriers Capture Risk Earlier
Unify Risk Data

Unify Risk Data

Connect underwriting, actuarial, and loss control data to improve visibility and decision accuracy.

  • Connect loss control, underwriting, actuarial, and third-party data sources.
  • Eliminate data silos with a single, shared view of account risk.
  • Ensure consistent data access across all risk and underwriting teams.
  • Improve decision confidence with complete, real-time risk visibility.
Learn Why Connected Data Drives Better Underwriting
Automate Risk Actions

Improve Risk Selection

Empower people, systems, and data to increase collaboration and accelerate smarter decisions.

  • Integrate seamlessly with core systems and third-party platforms.
  • Save money by using data from across your organization to select the right customers.
  • Exchange risk data across policy, claims, CRM, and data warehouses.
  • Extend value through APIs, vendors, and connected risk partners.
Connect Teams. Improve Outcomes.
Scale Risk Management

Prevent Claims

Expand proactive risk coverage across the portfolio with digital tools and automated engagement.

  • Extend loss control beyond site visits with digital surveys and tools.
  • Reach more policyholders across the entire portfolio, not just a subset.
  • Continuously monitor and manage risk throughout the policy lifecycle.
  • Improve customer engagement with proactive, ongoing risk communication.
See How Carriers Expand Risk Coverage
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Connect the Entire Risk Ecosystem

  • Seamless integration with Duck Creek Policy and external systems.
  • Internal collaboration by exchanging data between policy, claims, and actuarial teams.
  • Visibility and efficiency by integrating with third-party applications.
See How West Bend Connected Risk Operations
Policyholder Portal Hero

Retain Customers

  • Improve policyholder engagement with a web-based portal where they can engage with resources and communicate with your risk control team.
  • Improve communication and transparency.
  • Policyholders can leave comments, ask questions, view outstanding recs, upload photos, and more.
  • Easily distribute safety and risk resources to insureds through a centralized resource center.
Improve Policyholder Engagement
Awards

Recognized Excellence: Analyst Endorsements

Industry analysts recognize Duck Creek Loss Control for helping insurers reduce risks, strengthen underwriting decisions, and prevent losses before they occur.

FINALIST
2026 Insurance Luminary Finalist
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RISK LEADER
Recognized in Redhand RMIS Report
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Customers

The Impact We Deliver

See how insurers are using Duck Creek Loss Control to improve risk visibility, strengthen underwriting decisions, and reduce losses across their portfolios.

Since we moved to Duck Creek Loss Control things have been running faster & better, and any updates or patches are done in basically real time.

John Greco
VP Loss Control
Results that Matter
  • Improved combined and loss ratios through reduced claims frequency and operational expenses.
  • Automated workflows streamlined surveys, reporting, recommendations, and task assignments.
  • Expanded real-time risk visibility across underwriting and data management teams.
  • Increased service coverage across more accounts using e-surveys and virtual loss control methods.

Ready to Prevent More Losses?

Discover how insurers use Duck Creek Loss Control to catch risks, improve underwriting decisions, and proactively reduce loss exposure across the portfolio.

Discover More Ways to Drive Efficiency

Embedded Payments
Embedded Payments

Give policyholders and partners more ways to pay while reducing reconciliation effort and operational complexity.

System
Reinsurance Management

Manage treaty and facultative reinsurance with greater visibility, accuracy, and efficiency.

Gear
Industry Content

End-to-end payment management tailored for insurance.

Frequently Asked Questions

Yes. Duck Creek Loss Control helps insurers prevent losses before they occur by identifying hazards early, closing recommendations consistently, and tracking remediation over time.

By embedding loss control directly into underwriting and policy workflows, insurers move from reactive inspections to proactive risk prevention—resulting in better risk selection, fewer avoidable claims, and improved loss ratios. Inspection insights inform pricing, renewals, and ongoing risk management rather than living in disconnected reports.

For global carriers, Duck Creek supports region‑specific loss drivers—from catastrophe exposure and construction standards to occupancy risks—so risk mitigation strategies remain effective across diverse markets and portfolios.

Learn how digital loss control reduces losses and prevents future claims https://www.duckcreek.com/blog/from-compliance-to-growth-how-digital-loss-control-is-transforming-pc-insurance/

Duck Creek modernizes inspection operations with mobile‑friendly, workflow‑driven tools designed for real‑world field demands. Inspectors use guided digital questionnaires, prebuilt templates, photo capture, geo‑tagging, and offline capability to complete inspections faster and more consistently. Automated assignment, task management, and centralized data eliminate manual handoffs and shorten the cycle from inspection to report to underwriting decision.

Insurers can support onsite, remote, or hybrid inspections across regions—whether addressing wildfire exposure in the U.S. West, flood risk in APAC, or property variation across EMEA—while enabling global field teams to operate on a single, connected platform.

Learn more: P&C Loss Control: Amplify Consultant Impact by 10x https://www.duckcreek.com/blog/pc-loss-control-amplify-consultant-impact-by-10x/

Duck Creek Loss Control feeds real‑time risk insights directly into underwriting, enabling faster, more informed decisions.

Inspection findings translate into risk scores, recommendations, and mitigation actions that underwriters can access in context—without duplicate data entry or disconnected systems. This improves risk visibility, shortens underwriting cycle times, and ensures loss mitigation actions are reflected in pricing, terms, and renewal strategies.

Because Loss Control is embedded in the Duck Creek Intelligent Core, underwriting teams worldwide can apply local risk factors while maintaining consistent decisioning, reporting, and governance across regions and lines of business.

Learn more: Why real‑time loss control data is the missing link in profitable underwriting. https://www.duckcreek.com/blog/why-loss-control-data-is-the-missing-link-in-profitable-underwriting/

How can Duck Creek Help You?

Modernize your operations, unlock AI-powered insights, and deliver better outcomes—at your pace.

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Locations
Boston, Massachusetts (HQ)
100 Summer St 8th Floor Suite #801
Boston, MA 02110
(833) 798 7789
Sydney, Australia
360 Kent St
NSW 2000
+61 1800 430 929