CORE | insurance payment platform

Simplifying How Insurers Collect, Manage, and Disburse Payments

Modern, embedded payments, architected for the complexities of P&C insurance. Connect payments directly to your core workflows to eliminate operational friction and elevate the policyholder experience.

Embedded Payments Hero
business outcomes

Why Duck Creek Embedded Payments

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Embed Payments into the Core

Connect payments directly into policy, billing, and claims workflows. Access enterprise-grade infrastructure and scale without adding complexity.

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Simplify How Payments Move

Automate payments end-to-end and simplify reconciliation and fragmentation. Streamline workflows to reduce manual touchpoints while improving speed, accuracy, and control across operations.

 

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Deliver Better Payment Experiences

Offer flexible digital payment options, enable autopay, and accelerate disbursements. Create smoother, more reliable interactions across the policy lifecycle.

Value & ROI

Simplify Payments, Strengthen Experiences

Greater Control and Visibility
Gain a unified view of how money moves across billing and claims. Improve reporting, reduce blind spots, and make more informed financial and operational decisions.
Accelerate Time to Value
Launch modern payment capabilities without complex integrations or long implementation cycles. Start realizing value faster and scale as your needs evolve.
Reduce Operational Complexity
Minimize reliance on manual processes, fragmented systems, and multiple vendors. Simplify your payments ecosystem while improving accuracy and reliability.
Deliver Experiences that Strengthen Relationships
Make it easier for policyholders to pay and get paid. Improve satisfaction, increase retention, and create more consistent experiences across the lifecycle.
how it works

Core Capabilities: Embedded Payments

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Channels & Integrations

  • Ready-made experiences including web components and hosted pages
  • Open API connectivity
  • Native integration across Duck Creek ecosystem
See Why Integrations Matter
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Rules & Routing

  • Flexible, configurable business rules
  • Intelligent payment routing by payment type
  • Autopay and recurring payment logic
Explore Payment Trends
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Payment Methods

  • Bank account payments (ACH)
  • Major card networks such as Visa, Mastercard, and Amex
  • Digital wallets such as Apple Pay, Google Pay, and PayPal

Embedded Where It Matters Most

Eliminate payment friction by connecting payments directly to policy, billing, and claims workflows.

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Reporting & Compliance

  • Real-time visibility notifications and reporting
  • Account validation and name matching
  • Built-In PCI, NACHA & GDPR Compliance
Navigate Global Payment Complexity
Customers

The Impact We Deliver

See how insurers are reducing payment friction, simplifying operations, and delivering better customer experiences with embedded payments built for insurance.

Duck Creek Payments gives us a modern, insurance-centric solution, enabling us to offer real-time disbursements and intuitive digital options while maintaining regulatory compliance and operational efficiency.”

Scott D. Wollney
President and CEO, Anchor Group Management Inc. (AGMI)
Results that Matter
  • Fast and secure integration into AGMI’s existing technology environment
  • Seamless, digital-first and real-time payment experiences
  • Accelerating time-to-value and reducing operational costs

Discover More Ways to Drive Efficiency

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Billing

Deliver modern, configurable billing operations that simplify premium management for carriers, agents, and policyholders.

System
Reinsurance Management

Offer insurance carriers specialized, seamless end-to-end payment management.

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Industry Content

End-to-end payment management tailored for insurance.

Frequently Asked Questions

Duck Creek Billing manages the financial lifecycle—what to charge, when to invoice, and how balances are calculated and maintained. Duck Creek Embedded Payments orchestrates how money actually moves, including payment routing, method selection, and settlement across payment providers.

In simple terms: Billing determines what to charge; Payments determines how money moves.

Duck Creek Embedded Payments acts as an orchestration layer, not a billing add‑on—allowing insurers to manage payment methods, partners, and flows independently while keeping everything connected through Duck Creek’s Intelligent Core.

Yes, Duck Creek supports multiple payment service providers within a single workflow. We focus on simplifying payments by delivering a streamlined, end to end embedded experience. Rather than emphasizing provider switching, we focus on outcomes—efficiency, consistency, and ease of use for insurers and their customers.

Unlike traditional providers that act as a disconnected overlay, Duck Creek Embedded Payments is built directly into your insurance core—no redirects to third‑party portals. The look, feel, and workflow remain consistent with the carrier’s brand.

Payments are built directly into insurance‑native policy, billing, claims, and distribution workflows, not layered on afterward.

How can Duck Creek Help You?

Modernize your operations, unlock AI-powered insights, and deliver better outcomes—at your pace.

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Locations
Boston, Massachusetts (HQ)
100 Summer St 8th Floor Suite #801
Boston, MA 02110
(833) 798 7789
Sydney, Australia
360 Kent St
NSW 2000
+61 1800 430 929