Agentic Underwriting Workbench

Turn Complex Submissions into Decision-Ready Value

AI-enhanced underwriting, insights and orchestration, from submission to proposal.

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capabilities

From Systems of Record to Systems of Decision

The Agentic Underwriting Workbench introduces an intelligent decisioning layer that transforms raw submissions into risk-evaluated, audit-ready files before an underwriter even starts their day. Go from manual data triage to automated logic execution for profitable growth with absolute precision.

Increase Underwriting Capacity

Increase Underwriting Capacity

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The Pain Point
Traditional underwriting teams are burdened by manual data intake and administrative triage, capping premium growth because highly skilled talent spends more time preparing files than assessing risk.
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The Solution
Process more submissions without increasing headcount by automating intake, triage, and preparation activities.
  • Absorb fluctuating or surging submission volumes.
  • Shift skilled underwriters from manual file preparation to high-value risk assessment.
  • Eliminates bottlenecks at the front door.
See Why Everest Named Duck Creek a Leader
Improve Risk Selection and Consistency

Improve Risk Selection and Consistency

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The Pain Point
Inconsistent application of underwriting rules leads to an erosion of broker experience, reduced profitability and exposing the carrier to adverse selection.
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The solution
Apply consistent appetite and decisioning logic across all submissions, supported by AI-driven insights and data enrichment.
  • Enrich raw submissions with external data streams instantly
  • Standardized risk appetite across the entire organization
  • Ensure every submission can be evaluated against the same rigorous criteria
Learn How to Reduce Underwriting Errors
Scale Underwriting for the Future

Scale Underwriting for the Future

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The Pain Point
Carriers cannot scale premium growth because talent shortages and a retiring workforce make it difficult to handle increasingly complex risks using legacy workflows.
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The solution
Equip underwriting teams to handle growing volumes and complexity while addressing talent constraints and improving overall performance.
  • Institutionalize underwriting knowledge into the platform
  • Empower existing underwriters to confidently evaluate highly intricate, non-standard risks
Explore Agentic AI for Underwriting
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Keep Underwriters in Control

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The Pain Point
Unchecked “black box” AI automation creates regulatory, compliance, and financial risks if autonomous systems make unverified decisions without human oversight.
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The solution
AI generated outputs are reviewable and underwriter approved before action is taken. The workbench augments underwriter judgment, it doesn’t replace it.
  • Provide transparency and traceability into every AI recommendation
  • Mitigates the risk of AI hallucinations or errors by enforcing a mandatory “human-in-the-loop” validation
  • Frees  underwriters from administrative noise, allowing them to apply their seasoned judgment exactly where it matters most.

One Platform, Every Agentic Advantage

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Agentic First Notice of Loss

Transform First Notice of Loss (FNOL) into a high-speed, automated claims intake and triage engine.

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Agentic Product Configurator

Transform documentation into high-speed, governed insurance product configurations.

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Agentic Applications

Empower your organization with purpose-built, autonomous applications that drive intelligent insurance outcomes.

Frequently Asked Questions

The Agentiv Underwriting Workbench It is a standalone underwriting decisioning and orchestration solution that builds on Duck Creek’s existing underwriting capabilities. It uses AI-driven agents to automate submission processing, enrich data, and deliver decision-ready cases to underwriters.

Duck Creek Loss Control works with over 150 insurers to reduce claims, enhance underwriting, and boost customer retention. Its integration with Duck Creek Policy provides underwriters with real-time risk insights, enabling smarter account selection, precise pricing, and proactive risk management. Automated workflows streamline underwriting and loss control processes, improving portfolio performance and customer satisfaction.

The Agentic Underwriting Workbench is currently in active development, with customer collaboration underway. General availability is planned for 2027, with early access phases leading up to release. Details on availability will be shared as the product matures.

No. The Agentic Underwriting Workbench is designed to support underwriters, not replace them. Every recommendation is reviewed and approved by an underwriter before any action is taken. The goal is to reduce administrative burden so underwriters can focus on risk assessment and the tasks that matter most.

Duck Creek Loss Control works with over 150 insurers to reduce claims, enhance underwriting, and boost customer retention. Its integration with Duck Creek Policy provides underwriters with real-time risk insights, enabling smarter account selection, precise pricing, and proactive risk management. Automated workflows streamline underwriting and loss control processes, improving portfolio performance and customer satisfaction.

How can Duck Creek Help You?

Modernize your operations, unlock AI-powered insights, and deliver better outcomes—at your pace.

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Locations
Boston, Massachusetts (HQ)
100 Summer St 8th Floor Suite #801
Boston, MA 02110
(833) 798 7789
Sydney, Australia
360 Kent St
NSW 2000
+61 1800 430 929