Collision Sciences Inc. (CSI) is a global technology and information provider that facilitates intelligent application of vehicle collision data. Insurers can utilize factual crash data at high volume to reduce claim costs, improve industry processes, and enhance the customer experience.
The Collision Sciences Inc. (CSI) integration package for Duck Creek Claims allows an automobile insurance company to instantly retrieve Event Data Recorder “black box” support information for the involved vehicles. During claim setup, a file note is added to identify EDR-supported vehicles, with instructions on how the claim handler can request or instantly review EDR Report data, for an affordable fee.
Dependencies for Package
The following tools and packages are required for correct implementation of the package.
Tools Needed to Complete the Package Installation
The following tools are needed to complete the package installation:
- Duck Creek Claims Studio
To use this package, you must also have the following.
- Duck Creek Claims version 18.104.22.168 or later.
- Send Http Request Custom Activity Content Exchange Package (pre v12 only)
Installing the Package
After you are granted access to the Content Exchange packages you requested, use the Content Exchange Package Utility to install the package. This utility can be run on the server or on your local machine.
To install a package:
- Download and install version 3.5.0 of the Content Exchange Package Utility.
- Once installed, open the utility and use it to install or unzip your downloaded packages. Learn more about using this utility.
Some packages are completely installed by the Content Exchange Package Utility while others still require some manual steps. The documentation provided with each package includes any manual steps required to successfully install that package.