The Intelligent Core P&C Insurers Trust
Duck Creek is the Intelligent Core of Insurance, an agentic platform built for global insurance complexity and speed. By connecting core workflows across the entire policy lifecycle, we help global P&C insurers launch faster, adapt instantly, and act with precision. The result is smarter, more efficient operations that help carriers grow with confidence and improve policyholder experience.
The Future of Insurance
Won’t Wait. Neither Should You.
Unmatched Speed to Value
Carriers can’t wait on slow product cycles, rating rebuilds, or multi-state updates. Speed is the business model.
While legacy constraints stifle innovation, our Intelligent Core liberates it. By unifying products, rating, and agentic workflows in one low-code, always-current platform, we remove the friction that slows your team down.
The result? You launch faster, pivot instantly, and maintain operational momentum.
The Core Built to Unlock Intelligence at Scale
Leading global carriers trust Duck Creek to unify policy, billing, claims, rating, and more into a single, Intelligent Core that turns every workflow into fuel for smarter operations and growth.
Trusted by leading insurers worldwide to accelerate product innovation, elevate underwriting accuracy, and deliver policies faster.
- 5 seconds to tailored quotes; in-force policies, 5 minutes
- 70% reduction in time to update rates and factors
- Up to 75% reduction in product costs and delivery time
A highly configurable rating engine designed to deliver accurate pricing, adapt instantly to market changes, and scale seamlessly.
- 45 day go live with pre-defined commercial products
- 750,000 quotes processed per day
- 70% reduction in rate change deployment time
A flexible billing platform designed to help insurers get paid faster, streamline customer experiences, improve cash flow, and deliver real‑time financial visibility.
- 80% of critical service questions addressed on one screen
- 100+ EFT payments processed per second
- 2K+ invoices generated per minute
A proven claims solution that reduces leakage, shortens cycle times, and delivers consistent, empathetic experiences across every claim.
- 30 Million+ claims processed via Duck Creek OnDemand
- <1 days to make an assignment or rule change
- Scaled to 60,000+ claims per day during a CAT event
Bridge the gap between intent and action with explainable, intelligent software that autonomously navigates complex insurance workflows:
- Underwriting Workbench
- FNOL (First Notice of Loss)
- Agentic Product Configurator
Unlike many P&C insurance software products, Duck Creek goes beyond the core to strengthen every part of your workflow. Unlock a flywheel of connected products that build momentum across your entire enterprise, including:
- Embedded Payments
- Reinsurance
- Distribution Management
- Loss Control
Built for the Complexity of Global Insurance
Product depth for building and evolving Lines of Business without breaking processes, fragmenting systems, or slowing down operations.
Engineered for Commercial Demand
- Consistent multi‑state and multi‑segment handling
- Accurate high-variance endorsements with rating precision
- Rapid product launches with integrated bureau content
Meet Customers at the Point of Sale
- Reduced acquisition and distribution costs
- Low-friction shopping experiences
- Accurate coverage at the right moment
Smarter Protection for Every Home
- Tailor coverage to insured’s needs with unified data streams
- Enable self-service for homeowners and producers
- Efficiently service customers with streamlined workflows
Modern Coverage, Built at the Pace of Care
- Consistent handling for complex clinical scenarios
- Low-code configuration of MPL policies
- Unified view of facilities, providers, and exposures
Adapt as Fast as Your Drivers
- Personalized, multichannel experiences, boost engagement
- Automated workflows across the policy lifecycle
- Real‑time pricing across all driver risk tiers
Insurance Coverage Without the Fluff
- High-volume intake, claims without slowing service
- Real-time pricing across breed, age, pet-level risk factors
- Boost satisfaction with fast, simple claims and policy updates
Manage Exposure, Expand Coverage, Enter Complex Markets
- Quicker submissions, endorsements, workflow triage
- Consistent performance across programs, underwriting appetite
- Faster entry and growth in emerging markets
Protect Workers, Accelerate Recovery
- Reduced losses with proactive risk management
- Faster FNOL, medical review, claims for quicker RTW
- Accurate decisions across multi-jurisdictional programs, complex filings
Continuous Innovation, Zero Friction
The Impact We Deliver
We remove the operational barriers to innovation, empowering your team to focus exclusively on what moves the needle: growth, speed, and profitability.
Industry-Leading Recognition
Our dedication to providing cutting-edge SaaS insurance technology is consistently celebrated by the industry’s top analysts and organizations.
Resources to Power Your Knowledge
Trusted resources selected for distribution and compliance leaders
Frequently Asked Questions
Many P&C insurance software companies have simply modernized their systems of record: cloud-hosted versions of legacy logic. Duck Creek’s Intelligent Core is engineered as a system of intelligence. Its architecture unifies data, workflows, automation, governance, and AI, so carriers can act in real time, scale globally, and adapt continuously. It’s designed to run the business, not just record the business.
Yes. Duck Creek Cloud Delivery eliminates upgrades entirely and dramatically reduces technical debt.
What Duck Creek does:
Always-current, cloud-native platform. No more major upgrades or patches.
Active Delivery handles infrastructure, environments, maintenance, performance, and the full release cycle.
New features, bureau updates, and enhancements flow in automatically, without disruption.
What this means for insurers:
No upgrade projects. Ever again.
Up to 95% reduction in operational overhead.
IT is freed from maintenance to focus on innovation and customer experience.
No more multi-year backlog of outdated code, brittle integrations, or catch-up releases.
Why it matters:
Duck Creek transforms insurance core systems from something you maintain into something you operate at scale, continuously. Without the cost, effort, or disruption of traditional upgrades.
Learn more: From Build vs. Buy to Operate at Scale: Where Duck Creek OnDemand Fits
Across the Duck Creek ecosystem, carriers consistently achieve meaningful performance gains—from faster launches to higher satisfaction and major efficiency improvements.
These are just some of the results insurers report across our products.
Streamlined product launch cycle from a few months to just four weeks.
A 60% reduction in administrative support time needed to manage workflows.
Cut average transaction processing time by 50%.
Reduced first-response time to customer inquiries by 80%.
230% ROI driven by improved efficiency and productivity.
Learn more: See how carriers achieved these results in our customer case studies.
Duck Creek integrates seamlessly with your existing ecosystem through open, API-first architecture and a robust library of pre-built integrations—making it easy to connect data, services, and insurtech partners without custom code.
How integration works
Open, API-first architecture with 2,600+ APIs for connecting policy, billing, claims, digital, and external systems.
100+ pre-built partner integrations (geolocation, data pre-fill, MVR, e-signature, payments, analytics, and more), fully supported and maintained by Duck Creek.
Low-code configuration to ingest third-party data, orchestrate workflows, and update rules without heavy engineering.
OnDemand-managed integrations with automatic updates to ISO, AAIS, NCCI, and partner services—no maintenance burden.
The result: Faster connections. Fewer internal dependencies. An ecosystem that scales and evolves without adding technical debt.
Learn more: The Future of Insurance Will Be Written by Carriers Who Modernize Their Core