INSURANCE OVERVIEW

Our Customers are Creating  a New Standard

Made on Duck Creek.

the future of insurance technology

Stay Current Without the Upgrade Burden

Duck Creek’s Active Delivery transforms how insurers receive software updates. This cloud-native deployment
method delivers bi-weekly enhancements automatically through Azure—no installations, no disruptions, no
traditional upgrades ever again. Your award-winning software, evolved continuously.

What is Active Delivery?

Active Delivery isn’t a product itself, but rather a deployment method we are adding to our products to ensure that they are of the highest quality for customers.

As mentioned, Active Delivery isn’t a new version of our award-winning products, but a new addition to rapidly deliver value to our customers which provides a way for product updates to be applied seamlessly. These updates are applied automatically through the cloud, assuring there are no disruptions to an insurer’s operations while eliminating the need for additional, costly resources to manage massive upgrades.

“Updates are delivered silently at an initial cadence of every two weeks in a non-disruptive manner,” says Candelora.

How It Works

The value drivers of Active Delivery come down to two major concepts: reducing lifetime total cost of ownership and giving insurers the ability to focus on driving innovation into the business of insurance.

Active Delivery eliminates the concept of an upgrade. As it stands, insurers must plan for a significant portion of time, resources, and capital, coupled with likely business disruption to adopt new features and functionality for existing software.

“We want to enable our customers to be able to react to change quickly,” says Candelora. “When insurers are on older versions of software, they aren’t adaptable. They have to plan for upgrades, design around it, and mitigate underlying technological or architectural changes from one version to another, in order to gain the value of a new upgrade.”

Benefits for Insurers

Active Delivery eliminates the need to spend time, resources, and capital on upgrades. Instead, a constant series of updates slowly evolve the software over time, so customers are always working on the latest version. Better yet, those updates happen automatically, quietly, and quickly, so the IT team can focus on business Innovation rather than software upkeep.

This frees up the resources typically reserved for upgrade cycles and allows organizations to spend them on more business-focused endeavors. That means your IT departments, product development groups, etc. can look ahead rather than focusing on getting outdated software and systems up to speed.