No more excuses for bad experiences.

Today’s users of insurance software, whether they are customers, producers, or employees, expect no less from their experiences than they get from ride-sharing companies or online retailers. If those expectations aren’t met, their dissatisfaction is reflected on the business one way or another.

Deliver a tailored user experience

We perform extensive user experience research to understand the goals, tasks, and pain points of each unique user and use that to inform the design of the software’s layout, navigation, and workflow.

Extend any core system’s capabilities

No matter what system you have (Duck Creek, home-grown, etc.) our Digital Engagement products can act as the front-end for any systems to create a unified and consistent experience for your users.

Eliminate dual maintenance

Single point of change capabilities enables carriers to configure rules, workflows, and user interfaces once and implement those changes across all channels simultaneously.

Digital Engagement Case Study: Eastern Alliance


Duck Creek is committed to providing the information you need to solve your insurtech needs. Find answers to common questions below or, if this information isn't enough, fill out the form at the bottom of the page. Our team will respond with the answers you need.

Can I purchase Duck Creek products as a stand-alone, best-of-breed product, or only as part of a suite of products?

Duck Creek offers you the flexibility to purchase our products either in a stand-alone implementation, as part of an ala carte suite of products, or as a comprehensive suite. Our products are designed to work together or independently, providing you with the choice and flexibility you need.

What are the benefits of buying Duck Creek products as a suite?

Integration: The products are designed to work together seamlessly, providing a more streamlined and efficient experience.
Cost savings: Purchasing products as a suite may offer cost savings compared to purchasing them individually.
Consistency: Using a suite of products from the same company ensures a consistent user experience and reduces the learning curve for new users.

Are Duck Creek products available on the cloud?

Yes - Duck Creek’s products are deployed on Microsoft’s Azure cloud. Our evergreen SaaS (Software as a Service) platform is designed to lower the total cost of ownership for your solution without the need for large IT (Information Technology) teams and expensive upgrades. And with Active Delivery TM, available for Claims and Policy today and rolling out to all Duck Creek products, when a new version of a Duck Creek product comes out, “feature flags” allow you to accept the update on your terms, and start using the new version when you choose without deploying an IT team to manually update the system.