Agenda
| KEYNOTE: Dissecting the macro factors shaping insurance affordability and costs of business | David ‘Kochie’ Koch AM is a leading business and finance commentator and one of Australia’s most recognised personalities. More recently he’d taken on the role of Economic Director at a leading financial services comparison website, giving him a unique perspective on the Australian insurance landscape, including buying behaviours. In his keynote, Kochie will dissect the evolving macro factors that are shaping insurance affordability and costs of business including the economy, financial markets, inflation and supply chains. He will provide insights on what you might expect in the future. He will also look at policyholder needs, wants, expectations and behaviours (both individuals and businesses) and how these are changing in response to affordability pressures. |
| Using AI to improve efficiencies and customer outcomes throughout the human/digital ecosystem | To deliver the full policy lifecycle, insurers run an elaborate ecosystem of insurtech applications that merge ‘human’ and ‘digital’. Whilst insurers are chipping away at the problem, the sheer scale of these ecosystems results in expensive – time, money, capacity, fraud, etc – inefficiencies that add to the costs of insurance and negatively impact customer experiences. But the application of AI throughout the ecosystem could eliminate these, creating the environment for lower premium prices and better customer experiences at the moments that matter. Microsoft Australia’s Head of Insurance, Amber Auld, explores some of innovative AI solutions that insurers have access to, and current best-practice AI strategies. She will also discuss Microsoft’s vision for AI in insurance. |
| Empowering APAC Insurers: Duck Creek’s product roadmap | Duck Creek’s employs an aggressive strategy of non-stop product updates, enhancements and innovations to keep our platform evergreen and customers pushing the boundaries of better business and policyholder outcomes. Duck Creek’s Chief Product & Technology Officer, Jess Keeney delivers the global product strategy and roadmap before delving into the latest functionality and soon-to-be-released updates specifically for the APAC market. |
| Squeezing every last drop: Maximising value from your investment in Duck Creek | Increasing affordability and delivering more value is great in theory – but how realistic is it to achieve with Duck Creek’s solutions? Duck Creek’s Chief Operations Officer, Chris McCloskey, and Senior Director of International Solution Consulting, Johan Nelis, explore the practical, but lesser utilised, ways you can harness the existing and inherent features and capabilities of Duck Creek’s solutions and services to deliver more value or reduce premium prices for your policyholders and business, across the lifecycle. |
| The Insurer Panel | A panel of your peers discuss the current environment, the challenging conditions their customers are navigating and how they’re working to reduce costs, drive down risk, improve personalisation and increase efficiencies, to improve premium prices and increase financial performance. |
| The Partner Pitches | For something a little different, a selection of Duck Creek’s partners give you their fast-paced pitch, one after the other, on how they’re helping, or have helped, their customers increase insurance affordability and improve financial outcomes. |
Plus more to be announced!
*Admission to this event is limited to employees and representatives of Duck Creek customers, prospects and other insurers, insurance distributors (e.g. brokers and underwriting agencies), event sponsors, industry media and associations, and other individuals invited by Duck Creek at our discretion. Registrants from organisations that fall outside these categories (such as delivery partners, solution partners or consultants) may have their registration cancelled at the sole discretion of Duck Creek.