solutions-partners
Solution Partner

OpenText Exstream +

OpenText Exstream

OpenText™ is a partner in the Duck Creek Solutions Partner Ecosystem. OpenText™ Exstream is an omni-channel customer communications management (CCM) solution that combines the best of two leading CCM solutions – Exstream and Communications Center – into a single solution. Exstream enables you to create connected customer journeys and meaningful customer conversations by helping you understand, service, and react to your customers using the delivery formats and channels they prefer – including email, web, and mobile.

Other highlights:

With on-premises and cloud deployment options, Exstream is scalable to fit the needs of any P&C carrier, and their accelerator packages allow for easy integration with the Duck Creek Suite to speed key business processes.

Find an Exstream integration kit in our Content Exchange >

Advantages
  • Easy integration with data and content from any source

  • Delivery of interactive, automated, unified communications
  • Flexible deployments: on-premises, via hybrid cloud, or full SaaS options

Features
  • Design and deliver contextually-driven, personalized communications at the right time, in the right format, for the right device

  • Engage anywhere, integrate anywhere, and deploy anywhere for more connected customer journeys
  • Control content and reduce paper-based processes with a single document generation and distribution solution

Expertise
  • Canada’s largest software company, with more than 5,000 customers wordwide

  • DoD 5015.02 baseline compliance certification for Governance & Archiving for Microsoft Office 365
  • Named a Leader in Gartner’s 2017 Magic Quadrant for Customer Communications Management Software