delivery-partners
Delivery Partner

DXC Technology +

DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC provides insurance companies with the technology and expertise necessary to compete in today’s digital, customer-centric environment. With the largest portfolio of insurance software and services and a deep roster of best-of-breed partners, DXC helps insurers orchestrate their journey to next-gen infrastructure, modernized applications and efficient insurance processes.

Duck Creek clients can now take advantage of DXC’s full range of Business Process Services (BPS), including robotics and self-service capabilities. The combination of DXC’s BPS framework with Duck Creek’s Policy and Billing features allow accelerated speed to market while improving customer experiences for agents, insureds and other parties.  This powerful combination presents a compelling choice for insurers seeking to implement a modern, end-to-end platform surrounded by cutting-edge digital technologies and leading operational services.

People
  • Global scale, with 40+ years in the insurance industry
  • Interconnected service centers across United States, India, Vietnam and the Philippines provide 24×7 support through 800+ full-time DXC employees dedicated to servicing the P&C Insurance BPS offering
  • Certified Duck Creek configuration specialists for Policy and Billing
  • Duck Creek OnDemand integrated into all DXC U.S. BPS facilities
Technology
  • Technology-enabled Duck Creek framework encompasses BPS productivity tools, contact center, robotics to enable best-practice workflows and business guidelines.
  • DXC’s digital offerings extend the value of Duck Creek software allowing carriers to transform their business and reduce operational expense. They encompass Robotic Process Automation (RPA) including platform conversion, digital underwriting with cognitive computing to improve speed as well as accuracy, and self-service capabilities for insureds enhancing the customer experience.
Expertise
  • As a leading BPS provider to the insurance industry, DXC combines business process expertise and intellectual property with the resources of a global Tier I IT services company
  • DXC’s investment in surround functionality will allow full end-to-end processing, including print distribution and bureau reporting, for clients using the Duck Creek Platform while reducing deployment cost
  • DXC is positioned by research firm Everest Group as a Leader in its P&C Insurance BPO PEAK Matrix™