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# Duck Creek: Duck Creek Technologies empowers insurers to reimagine the future of insurance through a modern cloud architecture and a low-code/no-code configurable platform. Serving as the back-end technology for P&C carriers, our SaaS-powered solutions cover policy administration, claims, billing, and analytics to help insurers operate smarter, faster, and more efficiently.

## Sitemaps
[XML Sitemap](https://www.duckcreek.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Why Underwriting Transformation Keeps Falling Short—And What Will Fix It ](https://www.duckcreek.com/resource/blog/why-underwriting-transformation-keeps-falling-short-and-what-will-fix-it/): Discover why underwriting transformation initiatives fail and how connecting underwriting orchestration with an Intelligent Core improves execution.
- [Executive Brief: The 2026 State of P&C—From Digital Transformation to Intelligent Operations ](https://www.duckcreek.com/resource/blog/executive-brief-the-2026-state-of-pc-from-digital-transformation-to-intelligent-operations/): Explore the insurance technology trends shaping P&C insurers, including Intelligent Core, Trusted AI, agentic AI, underwriting transformation, and global core modernization.
- [Why Data Readiness Is the Foundation of AI in Insurance](https://www.duckcreek.com/resource/blog/why-data-readiness-is-the-foundation-of-ai-in-insurance/): Learn why insurance data readiness is the foundation for AI success. Discover how trusted, governed data powers the Intelligent Core and agentic insurance.
- [Duck Creek Acquires Send, Creating the Industry’s Only Agentic Underwriting-to-Core Platform ](https://www.duckcreek.com/resource/press-releases/duck-creek-acquires-send-creating-the-industrys-only-agentic-underwriting-to-core-platform/): Acquisition unites Duck Creek’s intelligent core and Agentic AI Platform with Send’s AI-native orchestration engine to redefine end-to-end underwriting for commercial, specialty, and London Market insurers 
- [Southern Trust Selects Duck Creek to Deliver Seamless, Digital-First Insurance Payments](https://www.duckcreek.com/resource/press-releases/southern-trust-selects-duck-creek-to-deliver-seamless-digital-first-insurance-payments/): Duck Creek Embedded Payments and Policyholder Portal solutions will enhance Southern Trust’s payment experience and improve operational efficiency.
- [Duck Creek University Expands Certification Program with Three New Technical Credentials](https://www.duckcreek.com/resource/press-releases/duck-creek-university-three-new-technical-credentials/): New certifications help customers, partners, and professionals build product expertise, accelerate implementation success, and maximize the value of Duck Creek solutions
- [Duck Creek Expands Global Platform Strategy with Multi-Country Layer Enhancements and Commitment to Support the London Market](https://www.duckcreek.com/resource/press-releases/london-market-multi-country-layer-london-engage/): New platform investments help insurers scale internationally while supporting participation in the Lloyd’s specialty insurance marketplace
- [Duck Creek CEO Hardeep Gulati Brings the Trusted AI Playbook to Insurtech Insights USA](https://www.duckcreek.com/resource/press-releases/hardeep-gulati-ai-playbook-insurtech-insights/): Duck Creek and Coaction Global reveal how insurers can deploy agentic AI across underwriting and claims without sacrificing compliance or control
- [Formation ’26 Intelligence Brief: Embedded Payments & The Intelligent Core](https://www.duckcreek.com/resource/blog/formation-26-intelligence-brief-embedded-payments-the-intelligent-core/): Duck Creek Payments brings embedded payments insurance functionality directly into the insurance core systems experience. Rather than relying on disconnected third-party integrations, carriers can activate payment functionality natively within Policy and Billing to support seamless customer experiences, faster implementation, and simplified operations.
- [Suncorp Recognized at Formation ’26 with the Duck Creek Standard of Excellence Customer Award](https://www.duckcreek.com/resource/press-releases/suncorp-formation-26-standard-excellence-customer-award/): The honor highlights Suncorp's work to modernize core insurance systems via its Duck Creek OnDemand-powered Digital Insurer program.
- [P&C Insurance Innovation: Five Key Takeaways from Formation ‘26](https://www.duckcreek.com/resource/blog/five-key-takeaways-from-formation-2026/): There is a specific kind of energy that takes hold when the architects of our industry gather with a shared purpose. As the sun sets on Formation ‘26 in Orlando, the lingering conviction isn't just about the platforms unveiled; it’s about the collective realization that we are finally moving past the "drudgery" of the modernization era toward something far more inspired.
- [Duck Creek Launches Agentic Product Configurator to Accelerate Insurance Policy Product Implementation By 50%](https://www.duckcreek.com/resource/press-releases/launches-agentic-product-configurator/): New solution transforms documentation into implementation-ready configuration, reducing cost, risk, and time to market
- [Duck Creek Launches Insurance-Native Agentic AI Platform and Unveils New Applications to Transform Underwriting and Claims](https://www.duckcreek.com/resource/press-releases/launch-agentic-ai-platform-underwriting-claims/): Platform brings insurance agentic intelligence to deliver transparent, auditable, and extensible decisioning and experiences across core P&C workflows
- [Duck Creek Kicks Off Formation ’26 as Strong Fiscal Momentum Signals Accelerating Demand for its Intelligent Core Insurance Platform](https://www.duckcreek.com/resource/press-releases/formation-26-kickoff-intelligent-core-insurance/): Company highlights double-digit SaaS growth, global expansion, and launch of its new agentic AI platform as industry leaders gather in Orlando     
- [Google Cloud and Vista Equity Partners Form Partnership to Accelerate Enterprise Agentic AI Adoption and Innovation](https://www.duckcreek.com/resource/in-the-news/google-cloud-vista-equity-partners-accelerate-agentic-ai-innovation/): Google Cloud and Vista Equity Partners have formed a partnership to accelerate enterprise agentic AI adoption, bringing Google Cloud's most advanced AI technology and engineering resources to Vista's software portfolio.
- [The New Standard for Carrier Agility: Why Speed, Scale, and Adaptability Are Now Foundational](https://www.duckcreek.com/resource/blog/the-new-strandard-for-carrier-agility/): For decades, insurance success was built on stability. Predictable risk cycles. Infrequent product changes. Core systems optimized to record transactions, not respond to them.
- [Modern Reinsurance Starts Here: Introducing Duck Creek Reinsurance with Active Delivery](https://www.duckcreek.com/resource/blog/modern-reinsurance-starts-here-introducing-duck-creek-reinsurance-with-active-delivery/): Reinsurance is one of the most powerful levers in the insurance industry. But the way reinsurance is operated hasn't kept pace with the complexity of today's market.
- [Duck Creek Named a Leader in Everest Group 2025 Underwriting Orchestration PEAK Matrix®](https://www.duckcreek.com/resource/press-releases/everest-group-2025-underwriting-peak-matrix-leader/): Everest Group highlights Duck Creek’s unified underwriting architecture, AI-driven decision intelligence, and top customer satisfaction scores across global P&C carriers
- [Duck Creek Launches Duck Creek Reinsurance with Active Delivery to Help Insurers Simplify Program Management and Improve Financial Control](https://www.duckcreek.com/resource/press-releases/duck-creek-launches-reinsurnace-active-delivery/): The cloud-native solution delivers continuous updates, real-time visibility, and streamlined operations without system disruption
- [Everest Group Underwriting PEAK Matrix® 2025: Why Duck Creek Is Recognized as a Leader in Underwriting](https://www.duckcreek.com/resource/blog/the-future-of-insurance-will-be-written-by-carriers-who-modernize-their-core-3-2/): Duck Creek has been named a Leader in the 2025 Everest Group Underwriting PEAK Matrix®, recognizing the platform's ability to help insurers scale underwriting decisions, improve risk selection, and adapt to market volatility.
- [The Product Agility Gap: Why Your Roadmap is Stalled at the Core](https://www.duckcreek.com/resource/blog/the-future-of-insurance-will-be-written-by-carriers-who-modernize-their-core-3/): Every insurance leader eventually confronts the same realization: the system, not the strategy, is the constraint.
- [Digital Insurance: How Carriers Are Modernizing Legacy Systems and Transforming the Customer Experience](https://www.duckcreek.com/resource/blog/digital-insurance/): Insurance carriers have long struggled to modernize, held back by legacy systems, manual processes, and regulatory complexity. But that era is ending. A rapid shift toward digital insurance is now underway, redefining how carriers operate, innovate, and compete.
- [How Carriers Modernize Customer Experience: The Systems, Data, and Digital Tools Behind the Journey](https://www.duckcreek.com/resource/blog/how-carriers-modernize-customer-experience-the-systems-data-and-digital-tools-behind-the-journey/): Insurance leaders increasingly agree that customer experience is one of the clearest drivers of growth, retention, and market differentiation. But once that realization sets in, the next question comes fast: How do carriers actually modernize CX?
- [Encova Insurance Goes Live on Upgraded Duck Creek Distribution Management](https://www.duckcreek.com/resource/press-releases/encova-insurance-duck-creek-distribution-management/): Modernized Duck Creek Distribution Management Enhances Agent Experience and Streamlines Onboarding Across Business Lines
- [Insurance Customer Experience: How Carriers Modernize CX in 2026](https://www.duckcreek.com/resource/blog/insurance-customer-experience-how-carriers-modernize-cx-in-2026/): Insurance customer experience has entered a new era, shaped by digital expectations outside the industry. Policyholders now judge insurers against the best experiences in their daily lives, from mobile banking to ride-sharing updates. That shift has raised the bar for speed, transparency, and personalization across the entire insurance journey.
- [Duck Creek Loss Control Named 2026 Insurance Luminary Finalist by PropertyCasualty360](https://www.duckcreek.com/resource/press-releases/loss-control-propertycasualty360-luminary-finalist/): BOSTON, MA — March 26, 2026 — Duck Creek Technologies, the global intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, today announced that its Duck Creek Loss Control solution has been named a 2026 Insurance Luminary Finalist by PropertyCasualty360, recognizing its innovation, leadership, and measurable impact across the property and casualty (P&C) insurance industry. Selected by a panel of industry experts from a competitive pool of nominees, Duck Creek Loss Control stood out for empowering insurers to modernize risk management practices, improve underwriting outcomes, and enhance policyholder safety through data-driven insights.
- [The Future of Insurance Will Be Written by Carriers Who Modernize Their Core](https://www.duckcreek.com/resource/blog/the-future-of-insurance-will-be-written-by-carriers-who-modernize-their-core-2/): The Future of Insurance Will Be Written by Carriers Who Modernize Their Core
- [Fortegra Selects Duck Creek Reinsurance and Clarity to Support Strategic Growth](https://www.duckcreek.com/resource/press-releases/fortegra-selects-duck-creek-reinsurance/): Duck Creek insurance solutions to help enhance efficiency, improve portfolio transparency, accelerate closing cycles, and support global expansion
- [Modernization Without Disruption: How Leaders Use Formation ’26 to Turn Strategy into Action](https://www.duckcreek.com/resource/blog/modernization-without-disruption-how-leaders-use-formation-26-to-turn-strategy-into-action/): Everyone in insurance is talking about modernization. Few are doing it without disrupting the parts of their business that already work.
- [AI-Powered Claims Denials: Legal and Ethical Risks Insurers Must Address Now](https://www.duckcreek.com/resource/blog/ai-powered-claims-denials-legal-and-ethical-risks-insurers-must-address-now/): AI is moving faster than the insurance industry's governance models can keep up. Automation is accelerating, models are maturing, and AI-driven decision support is becoming standard across underwriting, claims, and customer operations.
- [Innovation Leader Duncan Wardle and Entrepreneur Seb Terry to Speak at Duck Creek Formation ’26: Agents of Innovation](https://www.duckcreek.com/resource/press-releases/formation-26-keynote-speakers-duncan-wardel-seb-terry/): Speakers to explore how AI is reshaping creativity and collaboration across insurance industry
- [How Payment Friction in Claims & Billing Quietly Erodes Customer Experience](https://www.duckcreek.com/resource/blog/how-payment-friction-in-claims-billing-quietly-erodes-customer-experience/): Most insurers talk a lot about customer experience. Far fewer focus on the part of the experience that actually defines how customers feel.
- [Country-Wide Insurance Selects Duck Creek Clarity to Drive Insight-Led Growth](https://www.duckcreek.com/resource/press-releases/country-wide-insurance-selects-duck-creek-clarity-to-drive-insight-led-growth/): Duck Creek Clarity Unlocks Actionable Insights to Strengthen Decision Making
- [From Build vs. Buy to Operate at Scale: Where Duck Creek OnDemand Fits](https://www.duckcreek.com/resource/blog/from-build-vs-buy-to-operate-at-scale-where-duck-creek-ondemand-fits/): As explored in Build vs. Buy in Insurance, the decision to build or buy a core platform is ultimately a decision about speed, risk, and long-term sustainability. Building can offer maximum control, but it often comes with long timelines, rising maintenance costs, and ongoing talent risk.
- [Dependable Payment Integrations in P&C Insurance: What Carriers Need to Get Right](https://www.duckcreek.com/resource/blog/dependable-payment-integrations-in-pc-insurance-what-carriers-need-to-get-right/): Payment integrations rarely fail because insurance payment systems can’t connect. They fail because making those connections dependable at scale is far more difficult than it appears.
- [Built for Change: How Operations Make AI Work in Insurance](https://www.duckcreek.com/resource/blog/built-for-change-how-operations-make-ai-work-in-insurance/): AI is the engine everyone wants. But most carriers are still trying to bolt it onto a chassis built for a different era.
- [How to Optimize Your Insurance Distribution Network for Peak Efficiency](https://www.duckcreek.com/resource/blog/how-to-optimize-your-insurance-distribution-network-for-peak-efficiency/): Insurance carriers rely on a vast, complex network of agents, brokers, MGAs, and intermediaries to fuel growth. But complexity can quickly turn into chaos. As distribution networks scale, inefficiencies multiply, and overlooked hierarchy management becomes a silent profit killer.
- [Why Treasury and Reconciliation Are Draining Insurance Margins in 2026](https://www.duckcreek.com/resource/blog/why-treasury-and-reconciliation-are-draining-insurance-margins-in-2026/): Most CFOs wouldn't list treasury as a top strategic concern. It is supposed to be a steady, reliable, invisible, and back-office engine that quietly keeps cash moving while leadership focuses on growth, underwriting performance, and claims outcomes.
- [SaaS Infrastructure, Backups, and DR: What Every P&C Carrier Needs to Know](https://www.duckcreek.com/resource/blog/saas-infrastructure-backups-and-dr-what-every-pc-carrier-needs-to-know/): Speed is critical. But without resilience, it’s fragile. Deployment models that rely on carrier-managed infrastructure strain under today’s volume, security demands, and continuous regulatory change. Every hour spent tuning and stabilizing platforms is an hour not invested in advancing your roadmap.
- [4 Principles for Lasting AI Transformation in Insurance](https://www.duckcreek.com/resource/blog/4-principles-for-lasting-ai-transformation-in-insurance/): Artificial intelligence now dominates insurance innovation agendas. Most carriers have launched AI pilots — aimed at improving underwriting precision, streamlining operations, or enhancing customer experience. Yet few have successfully scaled those pilots into enterprise capabilities.
- [New Zealand’s Medical Assurance Society (MAS) Selects Duck Creek Technologies for Core Insurance Modernisation](https://www.duckcreek.com/resource/press-releases/new-zealands-medical-assurance-society-mas-selects-duck-creek-technologies-for-core-insurance-modernisation/): Duck Creek selection supports MAS’ enterprise-wide technology transformation to enhance Member experiences, expand products and services, and improve efficiency
- [Low-Code as a Decision Point: What It Really Means Across the Duck Creek Suite](https://www.duckcreek.com/resource/blog/low-code-as-a-decision-point-what-it-really-means-across-the-duck-creek-suite/): Low code has become one of the most overused terms in insurance technology. For some, it signals faster configuration. For others, it signals reduced reliance on developers. But in practice, configurable insurance platforms only deliver value when they are applied inside the systems where insurance work happens.
- [Build vs. Buy in Insurance: How Leaders Decide on Core Systems, AI, and Digital Platforms](https://www.duckcreek.com/resource/blog/build-vs-buy-in-insurance-how-leaders-decide-on-core-systems-ai-and-digital-platforms/): Most insurers don’t wake up planning to rebuild their core systems. Yet many find themselves doing exactly that. Not because it’s strategic, but because legacy platforms can’t keep pace with product complexity, regulatory change, or the speed the market now demands.
- [5 Conversations Leaders Are Coming to Formation ’26 to Have](https://www.duckcreek.com/resource/blog/5-conversations-leaders-are-coming-to-formation-26-to-have/): Everyone is talking about insurance modernization. Few are navigating it without breaking what already works.
- [Insurance Big Data Analytics Trends in 2026: Turning Data into Strategic Advantage](https://www.duckcreek.com/resource/blog/insurance-big-data-analytics-trends-in-2026-turning-data-into-strategic-advantage/): Data isn’t just an asset. It’s the foundation of P&C insurance's competitive advantage. From underwriting precision to claims optimization and customer experience, big data in insurance powers every decision that matters. But raw data alone doesn’t create value. The real differentiator is how effectively carriers transform that data into actionable insights.
- [The CIO Modernization Challenges No one is Talking About Going Into 2026](https://www.duckcreek.com/resource/blog/the-cio-modernization-challenges-no-one-is-talking-about-going-into-2026/): Modernization is rarely short of ambition. CIOs can point to cloud migration plans, data strategies, and architectural roadmaps that look airtight on paper.
- [Anchor Group Management Inc. Selects Duck Creek to Power Modern Insurance Payments](https://www.duckcreek.com/resource/press-releases/anchor-group-management-inc-selects-duck-creek-to-power-modern-insurance-payments/): Duck Creek Payments enables Anchor Group Management Inc. to provide seamless, digital-first and real-time payment experiences
- [Modernizing Claims: Faster, More Accurate Decisions with Duck Creek Claims + Intelligence](https://www.duckcreek.com/resource/blog/modernizing-claims-faster-more-accurate-decisions-with-duck-creek-claims-intelligence/): Sustainable growth isn’t just about processing claims faster—it’s about managing risk faster, using data more effectively, and delivering a consistent customer experience.
- [ITC London: Six Questions Europe’s P&C Innovators Can’t Afford to Ignore](https://www.duckcreek.com/resource/blog/itc-london-six-questions-europes-pc-innovators-cant-afford-to-ignore/): ITC London once again served as an important pressure test for P&C insurers — the place where leaders validate their 2026 strategies against what’s unfolding across the market.
- [Payments 2026: What CIOs Should Prioritize Now](https://www.duckcreek.com/resource/blog/payments-2026-what-cios-should-prioritize-now/): Payments rarely make the CIO’s priority list. They’re treated as plumbing—quietly sitting in the background, expected to work, scale, and never cause problems.

## Pages
- [Duck Creek | Send Technology](https://www.duckcreek.com/duck-creek-send-technology/)
- [Duck Creek University Frequently Asked Questions](https://www.duckcreek.com/duck-creek-university-faq/): Need more information? Please feel free to contact Duck Creek University at DCU.Learning@DuckCreek.com.
- [Join the Duck Creek AI Advisory Board](https://www.duckcreek.com/ai-advisory-board-submit-interest/): The future of AI in insurance should be shaped by the people building, operating, and transforming the industry every day.
- [Duck Talk APAC 25](https://www.duckcreek.com/ducktalkapac25/): *Admission to this event is limited to employees and representatives of Duck Creek customers, prospects and other insurers, insurance distributors (e.g. brokers and underwriting agencies), event sponsors, industry media and associations, and other individuals invited by Duck Creek at our discretion. Registrants from organisations that fall outside these categories (such as delivery partners, solution partners or consultants) may have their registration cancelled at the sole discretion of Duck Creek.
- [DigIn Duckcreek.dev](https://www.duckcreek.com/digin_duckcreekdev/)
- [Formation ’26 Highlights & Announcements](https://www.duckcreek.com/formation-26-post-event-highlights/)
- [Modern Slavery Act Statement](https://www.duckcreek.com/modern-slavery-act-statement/): Fiscal Year 2026: 1 September 2025 through 31 August 2026
- [Anywhere Integration](https://www.duckcreek.com/product/anywhere-integration/)
- [Agenda](https://www.duckcreek.com/duck-talk-apac/agenda/): Dr. Juliette Tobias-Webb, renowned behavioural scientist and specialist in consumer behaviour, gives you insights into the psyche of your customers. She explores what they expect from their insurer, how they form these beliefs and how their trust is won and lost (and how to win it back). She’ll show you how to use these insights and technology to design experiences and products that strengthen customer centricity, set better expectations, drive behaviour change and create benefits for both customers and the company.
- [Speakers](https://www.duckcreek.com/duck-talk-apac/speakers/): *Admission to this event is limited to employees and representatives of Duck Creek customers, prospects and other insurers, insurance distributors (e.g. brokers and underwriting agencies), event sponsors, industry media and associations, and other individuals invited by Duck Creek at our discretion. Registrants from organisations that fall outside these categories (such as delivery partners, solution partners or consultants) may have their registration cancelled at the sole discretion of Duck Creek.
- [Product Videos](https://www.duckcreek.com/resources/product-videos/)
- [Partner News](https://www.duckcreek.com/partner-news/)
- [Webinars](https://www.duckcreek.com/resources/webinars/)
- [Podcasts](https://www.duckcreek.com/resources/podcasts/)
- [Whitepapers](https://www.duckcreek.com/resources/whitepapers/)
- [Infographics](https://www.duckcreek.com/resources/infographics/)
- [Research Reports](https://www.duckcreek.com/resources/research-reports/)
- [Analyst Reports](https://www.duckcreek.com/resources/analyst-reports/)
- [Brochures](https://www.duckcreek.com/resources/brochures/)
- [Formation 26 Duck Creek Standard of Excellence Customer Awards](https://www.duckcreek.com/standard-of-excellence-customer-awards/): Must be a current Duck Creek customer with a live solution and be willing and able to send a representative to Formation, if chosen as a winner.
- [Ebooks](https://www.duckcreek.com/resources/ebook/)
- [Accessibility](https://www.duckcreek.com/web-accessibility/): Duck Creek is committed to providing accessible websites and technology for all users. Duck Creek is actively working to align with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and applicable regulations, including the Americans with Disabilities Act (ADA), the European Accessibility Act (EAA), and relevant U.S. state accessibility requirements.
- [Enterprise Depth. Global Scale.](https://www.duckcreek.com/enterprise-depth-global-scale/)
- [Agentic First Notice of Loss](https://www.duckcreek.com/product/agentic-first-notice-of-loss/)
- [Beyond Core Overview](https://www.duckcreek.com/beyond-core-overview/)
- [Agentic Product Configurator](https://www.duckcreek.com/product/agentic-product-configurator/)
- [Customer & Field Operations](https://www.duckcreek.com/customer-field-operations/)
- [The Intelligent Core](https://www.duckcreek.com/intelligent-core/)
- [Go To Market](https://www.duckcreek.com/go-to-market/)
- [Product & Technology](https://www.duckcreek.com/product-and-technology/)
- [Early Career](https://www.duckcreek.com/early-career/)
- [Consulting Partners](https://www.duckcreek.com/partner-type/consulting/)
- [RAI](https://www.duckcreek.com/rai/)
- [Corporate Functions](https://www.duckcreek.com/corporate-functions/)
- [Talk to Sales](https://www.duckcreek.com/talk-to-sales/)
- [Cookies Notice](https://www.duckcreek.com/duck-creek-cookies-policy/): Effective Date: June 25, 2024
- [Terms of Use](https://www.duckcreek.com/duck-creek-terms-use/): Effective Date: May 24, 2018

## Resources
- [From Loss Control to Risk Intelligence White Paper](https://www.duckcreek.com/resource/whitepaper/from-loss-control-to-risk-intelligence-white-paper/): For many UK insurers, risk engineering remains one of the richest yet most underused sources of underwriting insight. Too often, valuable risk information is locked in static reports, disconnected systems and manual workflows — limiting its impact on pricing, appetite and governance.
- [The Intelligent Core Roadmap White Paper](https://www.duckcreek.com/resource/whitepaper/intelligent-core-roadmap/): The industry has reached an inflection point.
- [Everest Group Underwriting Orchestration for Property and Casualty (P&C) Insurance – Product PEAK Matrix® Assessment 2025](https://www.duckcreek.com/resource/analyst-report/everest-group-underwriting-orchestration-for-property-and-casualty-insurance-product-peak-matrix-assessment-2025/): Duck Creek Technologies is proud to be recognized as a Leader in Everest Group’s Underwriting Orchestration for Property and Casualty (P&C) Insurance – Products PEAK Matrix® Assessment 2025.
- [Leveraging AI and Alliances for Superior Risk Outcomes](https://www.duckcreek.com/resource/webinar/leveraging-ai-and-alliances-for-superior-risk-outcomes/): Watch this webinar to see how AF Group and Duck Creek are using AI to transform loss control. Get an inside look at AF Group’s in-house AI solution, using more than 2,000 loss control resources to modernize how safety and risk management are delivered and learn more about Duck Creek’s approach to document intelligence and agentic solutions.
- [Duck Creek Technologies’ Better Financial Outcomes whitepaper](https://www.duckcreek.com/resource/whitepaper/better-financial-outcomes-row-edition/): General/P&C insurers face mounting pressures and uncertainties. Managing these traditionally creates extra costs that impact the customer and business and financial outcomes like underwriting profitability.
- [Payment Trends 2026: The Carriers Guide to What’s Next](https://www.duckcreek.com/resource/whitepaper/payments-in-2026-the-carriers-guide-to-whats-next/): From real-time payment experiences to tightening compliance requirements, 2026 will redefine how carriers approach billing, fraud prevention, and customer engagement.
- [Duck Creek Industry Content](https://www.duckcreek.com/resource/brochure/duck-creek-industry-content/): New regulations, emerging risks, and shifting customer demands require agility and insight. That’s why leading carriers rely on pre-built, cloud-ready content to:
- [Duck Creek Intelligent Applications](https://www.duckcreek.com/resource/brochure/duck-creek-suite/): Rating takes the complexity out of modeling and implementing rate changes Policy manages your entire policy lifecycle and respond to new product demands Billing turns a back-office function into a customer centric solution Claims gives everyone involveds in claim processing access to the same file and information
- [FCCI Underwriting Team Exceeds Premium Projections by 30% in Six Months](https://www.duckcreek.com/resource/case-study/fcci-underwriting-team-exceeds-premium-projections-by-30-in-six-months/)
- [HDFC ERGO Transforms the Way Insurance is Delivered in India with Duck Creek OnDemand and AI for Insurance](https://www.duckcreek.com/resource/case-study/hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance/)
- [Beyond the Transaction: The Future of Insurance Payments](https://www.duckcreek.com/resource/whitepaper/beyond-the-transaction-the-future-of-insurance-payments/): For decades, insurance payments have been treated as a necessary—but overlooked—part of the policy lifecycle. But that’s changing. Today, forward-thinking carriers are turning payments into a strategic advantage.
- [Looking Ahead: Why P&C Insurers Should Be Thinking About Stablecoins for Payments](https://www.duckcreek.com/resource/whitepaper/looking-ahead-why-pc-insurers-should-be-thinking-about-stablecoins-for-payments/): Remember when digital wallets were the next new thing? No more fumbling for cards or cash, just tap and go. Transactions became faster, more secure, and a natural part of everyday life.
- [Navigate Risk Complexity, Drive Profit. Unlock Smarter Reinsurance](https://www.duckcreek.com/resource/whitepaper/navigate-risk-complexity-drive-profit-unlock-smarter-reinsurance/): The global reinsurance landscape is evolving faster than ever, presenting both immense challenges and unprecedented opportunities for P&C insurers. Are you still battling spreadsheets, manual processes, and fragmented data that fuel operational drag, risk exposure, and strategic blind spots? It is time to transform.
- [Duck Creek Technologies Named a Leader in the Gartner® 2025 Magic Quadrant™ for SaaS P&C Core Insurance Platforms, North America](https://www.duckcreek.com/resource/analyst-report/duck-creek-technologies-named-a-leader-in-the-gartner-2025-magic-quadrant-for-saas-pc-core-insurance-platforms-north-america/): Duck Creek Technologies is proud to be recognized as a Leader for the seventh time in the Gartner® Magic Quadrant™ for SaaS P&C Core Insurance Platforms, North America. To us, this continued recognition reflects our sustained innovation, market confidence, and commitment to delivering future-ready solutions for insurers navigating modernization.
- [Silent Policy Churn: How to Stop Lapses Before They Start](https://www.duckcreek.com/resource/whitepaper/silent-policy-churn-how-to-stop-lapses-before-they-start/): Most policy lapses aren’t cancellations—they’re accidents.
- [Duck Creek Distribution Management](https://www.duckcreek.com/resource/product-video/duck-creek-distribution-management/): Duck Creek Distribution Management simplifies this process, offering a dynamic platform that adapts to your needs, streamlines your workflow, and ensures regulatory adherence.
- [DORA Compliance](https://www.duckcreek.com/resource/whitepaper/dora-compliance/): In today’s rapidly evolving digital landscape, operational resilience is paramount for insurance carriers. The Digital Operational Resilience Act (DORA) mandates stringent requirements for managing ICT risks, aiming to enhance the stability and security of ICT systems.
- [Navigating the Future of Commercial Lines Insurance](https://www.duckcreek.com/resource/webinar/navigating-the-future-of-commercial-lines-insurance/): Insurance carriers must perform a careful balancing act in today’s quickly evolving market. Policyholders expect insurers to “meet them where they’re at” with faster, more customised insurance solutions. Speed and agility are essential to stay competitive yet keeping up with a changing market can bring added cost and complexity.
- [Better Financial Outcomes](https://www.duckcreek.com/resource/whitepaper/better-financial-outcomes/): In the 2024 financial year, over 75% of India’s general insurers recorded an underwriting loss. This is despite over 70% making a profit after tax. Results had been similar in the years prior.
- [One Source of the Truth: Unlocking the Power of Data for Better Reinsurance Decisions](https://www.duckcreek.com/resource/webinar/one-source-of-the-truth-unlocking-the-power-of-data-for-better-reinsurance-decisions/): In reinsurance, informed decisions are crucial but often hindered by fragmented data and systems. This webinar by Duck Creek and PwC introduces a unified reinsurance ecosystem, integrating data platforms for real-time insights, transparency, and streamlined decision-making.
- [Shelter Insurance Empowers Loss Control through Duck Creek Technologies](https://www.duckcreek.com/resource/case-study/shelter-insurance-empowers-loss-control-through-duck-creek-technologies/)
- [Skyward Specialty Insurance Implements Duck Creek Loss Control to Improve Loss Ratios and Customer Satisfaction](https://www.duckcreek.com/resource/case-study/skyward-specialty-insurance-implements-duck-creek-loss-control-to-improve-loss-ratios-and-customer-satisfaction/)
- [Society Insurance Implements Duck Creek Loss Control for an Evolving Industry](https://www.duckcreek.com/resource/case-study/society-insurance-implements-duck-creek-loss-control-for-an-evolving-industry/)
- [West Bend Insurance Company Streamlines Loss Prevention with Duck Creek Loss Control](https://www.duckcreek.com/resource/case-study/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control/)
- [Loss Control Maturity Model](https://www.duckcreek.com/resource/infographic/loss-control-maturity-model/): This infographic outlines the stages of the Loss Control Maturity Model, which helps insurers align their Loss Control digital maturity with their operational needs. The model emphasizes the importance of evolving from manual processes to advanced analytics and AI to stay competitive and efficient in loss control operations. It describes four main stages:
- [How to Digitize & Streamline Service Plans to Improve Service Levels & Policyholder Experience](https://www.duckcreek.com/resource/webinar/how-to-digitize-streamline-service-plans-to-improve-service-levels-policyholder-experience/): Service plans enable insurers to gain deeper insights into policyholders’ risk factors and uncover hidden risks early in the process. However, manual and paper-based approaches to service plans may negatively impact the visibility of risks involved and operational efficiencies.
- [Shifting from Surveys to Service Plans: Improving Policyholder Experience](https://www.duckcreek.com/resource/webinar/shifting-from-surveys-to-service-plans-improving-policyholder-experience/): Commercial property insurance carriers have traditionally relied heavily on surveys and inspections to evaluate potential hazards and mitigate risks. While this method is effective in identifying and addressing structural and environmental vulnerabilities, it often lacks the proactive engagement that characterizes service plans.
- [The Evolution of Risk Data](https://www.duckcreek.com/resource/webinar/the-evolution-of-risk-data/): Join industry leader Karlyn Carnahan from Celent as she unravels the volatile world of property casualty, highlighting the most critical trends and the dynamic evolution of risk data. In a rapidly changing landscape, harnessing the power of high-value loss control data is your ticket to outsmarting the competition, fine-tuning pricing strategies, making eerily accurate claims predictions, and gaining a deeper insight into your risk exposure across different segments.
- [The New P&C Core Ecosystem: Where’s Your Next Competitive Advantage?](https://www.duckcreek.com/resource/webinar/the-new-pc-core-ecosystem-wheres-your-next-competitive-advantage/): Insurers can no longer ignore the new core ecosystem, which is boosting carrier performance by improving loss ratios. Leading carriers are increasing their IT investment to implement new and innovative technologies, but the key to success will be how they prioritize where that investment goes. This webinar will highlight one of the trending strategies that underwriting, actuarial, and loss control leaders are leveraging to reduce claims, optimize premium pricing, and measurably impact the customer experience.
- [Solving The Data Disconnect: Building A Unified Insurance Ecosystem](https://www.duckcreek.com/resource/whitepaper/solving-the-data-disconnect-building-a-unified-insurance-ecosystem/): As per the 2024 Global Insurance Executives’ Survey, 54% respondents cited insufficient data as the top challenge when it comes to enhancing customer experience.
- [Loss Control as a Competitive Advantage](https://www.duckcreek.com/resource/whitepaper/loss-control-as-a-competitive-advantage/): As a loss control technology provider to the insurance industry, we are very fortunate to work with some of the companies leading the charge towards furthering the discipline of loss control and loss prevention. Unfortunately, not all insurance organizations know what these companies know; that an effective loss control program can add significant value to the insurance organization, and even offer a serious competitive advantage to those who leverage it successfully.
- [AI-Driven Underwriting and Claims Processing in P&C Insurance](https://www.duckcreek.com/resource/webinar/ai-driven-underwriting-and-claims-processing-in-pc-insurance/): Fraud in the property and casualty (P&C) insurance industry is a persistent challenge, draining billions of dollars every year. Join Michael Larter from Duck Creek Technologies and Runki Goswami from Newgen Software as they explore how AI is revolutionizing fraud prevention, empowering insurers to detect and prevent fraud like never before.
- [Simplifying Commercial Lines: Unlocking Success with Duck Creek Policy](https://www.duckcreek.com/resource/ebook/simplifying-commercial-lines/): Learn how to:
- [How to Avoid 5 Common Payment Pitfalls by Adopting Insurance-Focused Solutions](https://www.duckcreek.com/resource/ebook/how-to-avoid-5-common-payment-pitfalls-by-adopting-insurance-focused-solutions-ebook/): Download this eBook to learn:
- [How to Boost Underwriting Efficiency & Profitability with Loss Control Data](https://www.duckcreek.com/resource/webinar/how-to-boost-underwriting-efficiency-profitability-with-loss-control-data/): In a competitive insurance market, delivering speed, accuracy, and value is more critical than ever. With 77% of insurers plagued with incomplete policyholder risk evaluation due to insufficient data (World Property and Casualty Report 2024), the stakes are high.
- [Duck Creek Loss Control](https://www.duckcreek.com/resource/brochure/duck-creek-loss-control/): Carriers face mounting pressure to prevent losses. Streamlined loss control activities and enriched risk analysis can help you:
- [Transforming Insurtech: Embrace Low-Code/No-Code Solutions](https://www.duckcreek.com/resource/infographic/transforming-insurtech-embrace-low-code-no-code-solutions/): Upgrading legacy platforms and enterprise software has long been a challenge across the insurance industry, especially with operating systems, data storage, and payment systems in the mix. Today, however, insurers are embracing low-code/no-code solutions—a flexible, coding-light approach to modernizing systems without the cost and risk of a complete overhaul.
- [How to Avoid 5 Common Payment Pitfalls by Adopting Insurance-Focused Solutions](https://www.duckcreek.com/resource/webinar/5-ways-insurance-focused-payment-facilitator-will-transform-your-business/): Because of the unique challenges and complexities faced by insurers today, traditional payment solutions often fall short for the insurance industry.
- [How to Drive Insurance Agent Loyalty with Superior Digital Experiences](https://www.duckcreek.com/resource/webinar/how-to-drive-insurance-agent-loyalty-with-superior-digital-experiences/)
- [Duck Creek Embedded Payments](https://www.duckcreek.com/resource/brochure/duck-creek-payments-solutions/): Managing insurance payments is complex and often requires multiple integrations and vendors. Modern, end-to-end insurance-focused payment solutions can help you:
- [7 Questions Every P&C Insurer Should Ask Before Investing in Cloud Software](https://www.duckcreek.com/resource/ebook/7-questions-every-pc-insurer-should-ask-before-investing-in-cloud-software/): Download our eBook now to start your modernization journey to a true cloud-native SaaS solution.
- [The advantages of a SaaS core system for P&C insurers](https://www.duckcreek.com/resource/ebook/the-staying-agile-and-evergreen-ebook-northam/): In today’s fast-paced market, a P&C carrier’s technology is either its greatest asset or its biggest liability. Legacy systems are holding back innovation, draining resources, and preventing you from meeting modern customer demands. But there is a better way forward.
- [Driving agility with cloud-based, SaaS core systems for P&C Insurance](https://www.duckcreek.com/resource/webinar/driving-agility-with-cloud-based-saas-core-systems-for-pc-insurance/)
- [The State of Low-Code in the Financial Services and Insurance Industries](https://www.duckcreek.com/resource/research-report/the-state-of-low-code-in-the-financial-services-and-insurance-industries/): Read this report to learn the following: Learn how low-code platforms boost developer efficiency and collaboration. Understand how financial services use low-code for innovation, while insurance focuses on efficiency. Discover the importance of effective governance and continuous security in.
- [Insurance Data and AI Trends](https://www.duckcreek.com/resource/ebook/insurance-data-and-ai-trends/): Read this eBook to learn the following: How macro trends such as extreme weather, economic inflation and supply chain disruptions, and regulatory pressures are impacting insurers. What a modern data and analytics platform looks like and how it can enable insurers to succeed in an increasingly competitive landscape. Leveraging data and analytics across underwriting and risk selection, rating and product development, and claims. The role of generative AI and copilots.
- [Simplifying Insurance Tech Talk](https://www.duckcreek.com/resource/webinar/simplifying-insurance-tech-talk-webinar/)
- [Simplifying Insurance Tech Talk](https://www.duckcreek.com/resource/ebook/simplifying-insurance-tech-talk/): This eBook contains the discussion points between our host, Chip Stubbs, Sr. Director of Product Marketing at Duck Creek, Dalia Ophir, Director of Business Strategy, Worldwide Financial Services at MICROSOFT, and Nick Merino, Sr. Director of Product Management, SaaS and Cloud Strategy at Duck Creek Technologies.
- [Punching Above Your Weight](https://www.duckcreek.com/resource/whitepaper/apac-india-punching-above-your-weight-nl/): The largest insurers have responded early by simply upgrading their existing on-premises, in-house and legacy solutions. But despite this, their system’s inherent flaws remain and in no time these will again come to the fore and limit business.
- [Transitioning to Smarter Content & Customer Management](https://www.duckcreek.com/resource/ebook/transitioning-to-smarter-content-customer-management/): Powerful partnerships can turn around your business and future-proof it. Newgen’s Contextual Content Services and Omnichannel Customer Engagement platforms, powered by the NewgenONE low-code platform and integrated with Duck Creek Technologies, enable users to benefit from the Duck Creek OnDemand Platform. Download this co-produced whitepaper to learn more.
- [Reimagining Claims Management Through Generative AI with Andrew Schwartz of Celent](https://www.duckcreek.com/resource/podcast/reimagining-claims-management-through-generative-ai/): In today’s episode, recorded following a panel discussion at the Insurtech NY 2024 Spring Conference, Andrew Schwartz, a Senior Analyst at Celent, joins host Rob Savitsky to explore the use of generative AI and advanced analytics in insurance claims management. They delve into various applications, from first notice of loss to claims triaging, highlighting the potential for generative AI to enhance adjusters’ efficiency and elevate the customer experience. Listen in for an analyst’s perspective on these topics, and gain insights into the latest regulatory developments, including expectations outlined in the NAIC Model Bulletin regarding AI utilization by insurance companies.

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