Breakout Sessions


Tracks 1:00pm – 2:30pm

Delivery Assurance and Configuration Best Practices

Delivery Best Practices

Getting the most from Duck Creek solutions goes beyond knowing the products. Learn how our Delivery Assurance program teaches customers and partners firsthand, front-line delivery lessons.

Optimize your Duck Creek Implementation

Duck Creek will share tips and tricks for optimizing your Duck Creek implementation gathered through conformance reviews of prior implementations.

Configuring Policy for Optimum Performance

Learn more about how we can help ease the bottlenecks with lessons learned from customer experiences. Duck Creek will present best practices and lessons learned.

Insurance Core System Functionality in the Cloud

Best Practices for Assessing SaaS Core Solutions

Join Martina Conlon, EVP of the research and advisory firm Novarica, as she reviews trends around core systems and SaaS offerings, and discusses best practices in assessing and comparing the various options.

Making the Move from On-Premises to OnDemand

Are you thinking about moving your Duck Creek solutions from on-premises to OnDemand?  This session covers the value proposition to your business, how the transition process works, and how our Duck Creek OnDemand SaaS team can help make it happen.

Fireside Chat: A Carrier’s Journey from On-Premise to SaaS

Join our panel discussion as we talk with carriers about their decision to migrate from on-premises deployment to Duck Creek’s SaaS OnDemand. The viewpoints will be both from the perspectives of an existing Duck Creek customer and a legacy non-Duck Creek customer moving to OnDemand.

Introducing Duck Creek Distribution Management

Streamlining Distribution Management

Learn how Duck Creek’s Distribution Management solution streamlines critical aspects of producer partnerships, including licensure compliance, compensation management, and onboarding.

Integrating Policy and Distribution Management

Discover the benefits of Duck Creek’s Distribution Management solution including integration with Duck Creek’s Policy solution.

A Carrier’s Perspective on Improved Distribution Management

Join our discussion with a carrier currently using Duck Creek Distribution Management and Duck Creek Policy as they discuss the benefits they’re receiving from this combination of products.

What’s New and Enhanced in Duck Creek’s Platform & Policy Offering

Enhancements to The Duck Creek Platform & Policy

Come and learn about updates to the Duck Creek Platform and Policy system, the benefits of the latest functionality, and have a conversation about customer upgrade paths.

Sessions 3:00pm – 4:00pm


Helping Carriers Stay Current with Bureau Circulars

Learn how Duck Creek OnDemand customers offload the work needed to stay current with Industry Content.

Streamline Claims Handling

For many, achieving touchless claims is workflow nirvana. Learn how claims automation along with Duck Creek’s partner ecosystem enables true touchless claims.

Adding Custom API Logic Without Writing C#

This session will teach carriers tips on how to orchestrate Anywhere APIs without writing C#.

Insights – When, Where, and How you Need Them

This session will highlight how business analytics and reporting can accelerate decision making while using data you already have – and eliminate dependency on IT.

Applying AI and Analytics to your Policy Solution

AI and analytics resources are growing daily.  Learn how to  access Content Exchange accelerators and put them to work within Duck Creek Policy.

Duck Creek and Azure – the value of Core and Cloud

Jonathan Silverman, Microsoft
The Azure Cloud brings elastic on-demand resources, security and compliance to the P&C insurance industry. Learn how the Cloud brings deep analytics and AI to  improve the claims process and underwriting through innovation.


Organizing your Insurance Product Factory

Join Duck Creek along with carriers as they discuss the five core best practices of new product introduction.

Applying AI and Analytics to your Claims Solution

AI and analytics resources are growing daily. Learn how to access Content Exchange accelerators and put them to work within Duck Creek Claims.

Enhanced User Experience

Under the hood of how pages are built – dive deeper into the technology and gain an understanding of how pages are built and rendered in the Duck Creek Platform.

Data: a Strategic Asset

This customer-led session will showcase how an insurance carrier is using data to transform their business.

Improving Billing Operational Efficiency and Customer Experience

Come to this session to learn how Duck Creek Billing customers are improving customer experiences, increasing payment collections, and streamlining operational efficiency.

Lloyd’s of London – Change by Design Matt Carter, Atrium

Lloyd’s of London is the foundation of insurance, and the leading global hub for complex commercial, speciality and reinsurance risks. A unique market that established itself over 330 years ago is now under threat from other insurance hubs, weighed down by outdated processes and stubborn inefficiencies that are driving up operational costs. Join Matt Carter, Head of Digital Distribution at Atrium Underwriters, as he shares his views on why there is a necessity to preserve the traditions of this specialist market – and how transformative changes can be enacted without diminishing its uniqueness.

Duck Creek for Salesforce Jamie Bisker, Salesforce

Learn what happens when the leader in P&C insurance SaaS partners with the leader in CRM SaaS: insurance-optimized CRM.