Duck Creek Product Update Announcement Q2 2023

Here’s the quick view of updates that we have implemented for Q2 2023.


  • New Duck Creek AMI for Verisk ClaimSearchTM
  • Active Delivery updates and features


  • New module enables interaction with Lloyd’s Outwards Reinsurance System
  • New APRA (Australian Prudential Regulatory Authority) interface is available to store APRA status

Industry Content & Bureau Templates

  • Industry Content & Bureau Templates – Countrywide circulars for Commercial Auto and General Liability
  • Property Business Income Rating – added average base rate weighted by floor area


  • Easily configure and propagate changes to personal auto & Homeowners products for end-users
  • Automate agent endorsement for Homeowners transactions


  • Enhancements for Claims-Curated data leveraging SnowflakeTM
  • Greater customer data access from Policy, Billing, & Claims (Controlled Availability)

OnDemand Control Hub & OnDemand Workstations

  • ODCH functional enhancements to drive increased performance
  • Policy Active Delivery for Workstations enables continuous updates

Platform & Party

  • Configuration enablement minimizes duplicate records by uniquely identifying repeat customers entries
  • Manuscript engine optimization for large schedule processing


  • New Small Medium Employer (SME) Commercial Motor line of business kit available for Australia
  • Up-to-date Spanish Policy Base product is available, ensuring compliance with local standards

Distribution Management

  • New user experience for Distribution Management personas
  • Streamlined process for third party integration with APIs for Agency Inquiry


  • Policy Active Delivery launches (in Controlled Availability), ending Policy upgrades and eliminating technical debt

Have any questions?

Speak to our product experts to understand more about what these updates mean for you.