Mobile First Notice of Loss
To better meet the expectations of customers, especially during the critical claim process, it’s important to offer options that facilitate communication. The Duck Creek Mobile First Notice of Loss App enables carriers to extend the loss reporting capabilities of Duck Creek Claims to mobile and portal strategies using a single source of configuration and support tools. The Mobile FNOL app lets customers and agents initiate the loss report process from remote locations, which improves efficiency and accuracy and expedites the claim process.
With Mobile FNOL, carriers will be able to:
- Deploy new loss reporting channels and a self-service solution for customers and agents
- Configure the end-user experience to reflect their specific requirements and brand
- Improve customer service by eliminating service gaps between time of loss and data loss entry
Making it easier for customers to connect when an event has occurred, provides one more opportunity to provide exceptional, expedited service when they need it most.