Duck Creek Blog
Blog Post - EMEA

Market Update: using technology to empower growth for Nordic and Scandinavian insurers

Denmark, Finland, Iceland, Norway and Sweden are host to large insurance companies that have until now been underserved from a technology perspective. Tomas Sinicki, Senior Sales Director at Duck Creek Technologies, explains why Duck Creek is releasing software packages and implementation accelerators tailored to the specific needs of this region.

Leading Scandinavian and Nordic general insurance companies face the challenge of getting closer to their customers across multiple languages, cultures and insurance buying preferences. The ability to make decentralised decisions quickly and adapt and apply them to different regions as required is essential for insurers to get closer to their customers across these markets, while also putting profitability and growth front and centre.

However, a technology gap has developed in insurance in this region, which is impacting insurers’ ability to deliver innovative new products quickly and join the data dots to improve their customers’ experiences.

By rolling out Duck Creek’s tailored technology offering for insurers in these markets, we intend to close this critical technology gap and directly address the product development and customer experience challenges insurers are facing.

We are working closely with regional system integrators and consulting partners that have long standing relationships with insurance companies, and are laser focused on helping insurers deliver on their transformation, cost optimisation and customer experience improvement promises.

Tomas Sinicki, Senior Sales Director at Duck Creek Technologies, said:

“We feel the Nordic markets have been underserved for too long in terms of modern insurance software offerings. Compared with other markets, this has led to a drag on product innovation and, therefore, servicing consumers at the level they deserve.

We are focused on delivering the most modern insurance SaaS solutions across the entire insurance value chain as well as offering access to the broadest insurance solutions partner ecosystem available globally.

We will be gradually introducing a full suite of our products, starting with our flagship solutions in Policy, Rating and Reinsurance domains.

We pride ourselves on the fact we were the first insurance vendor to start a cloud journey and are now the most proven SaaS vendor in the general insurance space. Investing regionally with a global mindset are key to Duck Creek’s strategy to empower the growth of our clients through leading edge technology solutions.

Insurance companies in the Nordics region will now have the chance to benefit from our ultra-configurable low-code policy administration system, one of the most advanced rating systems, and a leading reinsurance management solution. All of this is delivered on a mature SaaS platform with silent deployments with significantly lower management cost in the long term.”

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