Technology Considerations and Engagement Criteria That...
February 14, 2020
Customer experience and satisfaction are critical in insurance, and carriers have begun...Read More
Blog Post - EMEA
Customer Expectations: Driving the Pace of Change in General...
October 21, 2019
Compared to other industries, insurance has been slow to adopt new technology...Read More
Customer Expectations: Driving the Pace of Change in P&C...
July 14, 2019
Keep up the pace – The rising need for the insurance industry...Read More
Customer Experience is the New Customer Retention For...
December 19, 2017
Competition in the P&C insurance industry is intensifying, and all too often...Read More
Wisdom, Wit, and Women: Insurance Leaders Share Experiences
September 19, 2017
It’s the feel-good hit of the summer, at least for business conferences....Read More
Customer Experience: Same Song. Different Time.
August 23, 2016
Cilsy Harris, VP of Business Delivery at The Hanover Insurance Group Ease...Read More