MAY 8-10
Loews Atlanta Hotel
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    MONDAY
    MAY 8
    12:00pm – 8:30pm
    Registration Open
    1:00pm – 4:30pm
    Functional Users’ Group Sessions and Working Lunch
    5:00pm – 7:00pm
    Users’ Group Exclusive Reception – TopGolf
    5:00pm – 7:00pm
    Networking Reception & Technology Showcase
    7:00pm – 10:00pm
    Opening Night Reception
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    TUESDAY
    MAY 9
    8:30am – 9:15am | Opening Remarks
    Michael Jackowski
    9:15am – 10:00am | Keynote Address
    Richard Banfield
    10:30am – 12:00pm | General Session
    Digital Technology: Foundational to Customer Loyalty
    1:15pm – 5:15pm
    Breakout Sessions
    5:45pm – 6:30pm
    Networking Reception & Technology Showcase
    7:00pm – 10:00pm
    College Football Hall of Fame
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    WEDNESDAY
    MAY 10
    8:30am – 10:30am
    Inflight LIVE
    11:00am – 12:00pm | Keynote Address
    Nick Saban
    12:00pm – 12:15pm | Customer Engagement
    Ray Howe
    12:15pm – 12:30pm | Closing Remarks
    Michael Jackowski
    1:00pm – 4:30pm
    Duck Creek University

    Duck Creek University Courses
    Exploring Regression Runner
    This session will provide hands-on training of the Regression Runner tool used to compare actual and expected XML responses from Server. Topics we will focus on include: user interface, tasks, and comparing XML and PDF features. Participants will write common, simple XML requests to run in the tool and complete a mock build with changes allowing the user to experience the real-time pass/fail features of the tool.
    Duck Creek Forms Special Topics
    If you’re tired of having to maintain multiple versions of forms to accommodate merged data, different signatures, or company brand changes, this session is for you.  We’ll share time-saving tips and proven processes that you can implement by using .doc or .pdf source documents.
    Introduction to AgencyPortal

    This session will provide a hands-on introduction to XML configuration of AgencyPortal. Topics covered include: product definitions, pages, field validations and dynamic transaction rendering (DTR) with behaviors. Attendees will configure a new product and its associated validations and business rules from a typical business specification.

    Using Insights to Create, Manage and Measure an effective Enterprise Data Management Program
    During this session, we will explore how companies can utilize the Insights platform to develop, implement, manage and measure an effective enterprise data management program. Data management requires collaboration between business and IT to ensure that information assets can be delivered at the speed of business to support iterative and scaled growth. Insights is designed to manage the full range of internal, external and third-party data – vital for reporting and analytics as the business inevitably changes and grows. The session will include a review of the functionality and demonstrate data integration, quality, lineage, and more.
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    LOCATIONS
    OFFSITE EVENTS
    Monday, May 8
    TopGolf
    1600 Ellsworth Industrial Boulevard NW
    404-475-4000

    Tuesday, May 9
    College Football Hall of Fame
    250 Marietta Street NW
    404-880-4800

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